The turntable is fantastic and the build quality is great. The on-board phonopreamp is great quality also. Changing the cartridge is a must in my opinion, but bear in mind it will not be an easy task for someone with little experience or skills. I don't recommend doing it if you're not skilled enough.
You can see the result with the modern and high quality AudioTehnica AT440Mlb cartridge attached instead of the generic AT91 or any kind of 3600 series that came pre-installed. I have used two kinds of protractor (guessing the overhang of the arm) and a digital force gauge for the counterforce gauge calibration.
Here is mine: https://youtu.be/XeivnacWnOI
Sony PS-HX500 User Review
Changing the cartridge is a mustReview of Sony PS-HX500 Turntable by alexdonc, Jan 6, 2017.This item was purchased for 500 EUR from Sony Center Băneasa Romania in 2016. The reviewer still owns this product.
Ease of Use9
Value for Money8