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Zen Micro headphone jack problems

Discussion in 'Headphones, Earphones & Portable Music' started by nickstylus, Oct 21, 2005.

  1. nickstylus

    nickstylus
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    Hello

    i realise that there is most likely a hundred of these threads already on this site, but i can't find them.

    in the last two weeks the headphone socket has started to cut out certain frequencies(?) when there is any slight pressure put on the connector. Aparently this is a common problem yet i was wondering whether the creative guys will fix this or just replace it (i believe it is still under waranty).

    your advice would be much appreciated.
     
  2. L11

    L11
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    I know if you buy it from currys they will just swap it over..
     
  3. GJC

    GJC
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    That happened to my first one after 3months use.

    I took my Z.Micro into Currys they swopped it for another or said I could exchange it for something else.
     
  4. junglebass

    junglebass
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    same happened to my muvo, but i did drop it a bunch of times and the wire got pulled and now the jack is ripped off......
    i tryed gluing it but didnt work, now i have a usb drive
     
  5. nickstylus

    nickstylus
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    Thanx for the advice................. unfortunately i live in Australia and i have no idea what Curry's is. (to be honest i thought you were refering to Indians).
     
  6. Sasso

    Sasso
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    Nick take it back to the shop you bought it from and get a replacement.
     
  7. AOD

    AOD
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    This happened to my player after the year's warranty had already expired.

    Creative want something like £85 to repair the unit, which isn't actually a repair they just send you a refurb instead. :nono:

    I won't be bothering with another unit from them, I'm going to look elsewhere as their response (or should I say lack of official response) has been quite appalling. I'm amazed that my unit lasted so long before developing a problem, this was probably because I used a remote with it and left that almost permanently connected.
     
  8. Donnacha

    Donnacha
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    mine went abot a month before the warranty ran out - told Creative, they said send it back and they replaced it. replaced one has behaved so far.

    Donnacha
     
  9. AOD

    AOD
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    Which is what you would hope they'd do seeing as your unit was within warranty.

    Sadly those of us whose warranty has expired are left in a bit of a pickle. We have a device that we strongly suspect has an inherent design flaw/weakness in which case Creative should replace *any* that exhibit the fault regardless of the warranty status.
     
  10. Jonathan James

    Jonathan James
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    Hey guys,

    If like mine the warranty has long expired and you don't mind having a go at it yourself check this link out.

    http://home.comcast.net/~mercx/

    Tutorial written by: MercX (Ernesto Perez)
    samurix@gmail.com
    April 30, 2005

    I managed to fix it without any previous soldering experience. Works a treat now with no other problems to report.

    JJ
     

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