jbgfixit
Novice Member
Hi
Wonder if anyone can help I am the unfortunate owner of a Zappiti NAS and player. It has been unreliable from day one about 7 months. The whole thing has just been so unreliable. Not ripping discs, ripping a disc then find you can’t play it. It has come to a head now where I can launch a film from the dashboard get all the sound but either a black or blue screen. After a while the picture will start to come on then go off and on each time for a little longer, but is totally unwatchable. It is connected through my denon amp to my JVC projector. If I stop the film And select another it will usually play ok! But not always!! If I go back later to the film that would not play, it will work fine. The support from Zappiti has been appalling and am now at the stage where I am thinking of sending it back as not fit for purpose. I have tried different leads, sockets on the amp turned settings on/off reset more than once. All my other devices work! Zappiti are insisting that it my hdmi lead?? Has anyone else had these problems? Or can someone offer some advice on the matter. It seems a great system if it would just work reliably. They have offered for me to send it back( own cost) if they can’t find a problem then I will have to pay for them to return it to me?? Great service!!
Look forward to any comments or advice
Thanks for your time
John
Wonder if anyone can help I am the unfortunate owner of a Zappiti NAS and player. It has been unreliable from day one about 7 months. The whole thing has just been so unreliable. Not ripping discs, ripping a disc then find you can’t play it. It has come to a head now where I can launch a film from the dashboard get all the sound but either a black or blue screen. After a while the picture will start to come on then go off and on each time for a little longer, but is totally unwatchable. It is connected through my denon amp to my JVC projector. If I stop the film And select another it will usually play ok! But not always!! If I go back later to the film that would not play, it will work fine. The support from Zappiti has been appalling and am now at the stage where I am thinking of sending it back as not fit for purpose. I have tried different leads, sockets on the amp turned settings on/off reset more than once. All my other devices work! Zappiti are insisting that it my hdmi lead?? Has anyone else had these problems? Or can someone offer some advice on the matter. It seems a great system if it would just work reliably. They have offered for me to send it back( own cost) if they can’t find a problem then I will have to pay for them to return it to me?? Great service!!
Look forward to any comments or advice
Thanks for your time
John