Your experience of selling lenses on eBay

Discussion in 'Photography Forums' started by eddiewood, Jul 30, 2012.

  1. eddiewood

    eddiewood
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    I have some lenses that I'll stick on classifieds, however if they don't sell I am tempted by eBay.

    Having never sold anything I am hoping to draw on the experience of people here.

    Anything to watch out for as a seller? (buyer rating/comments is the obvious one). Have you been stung selling something? Any problems with drawing the funds from Paypal?

    Any experiences welcome. :smashin:
     
  2. simonblue

    simonblue
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    Never sold anything on e.bay being temped,i guess i like to see the money in my bank account before i sent things of :)
     
  3. Strobe

    Strobe
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    I gave up on ebay ages ago for three reasons ...
    (1) As a Seller you can't leave negative feedback.
    (2) There was an issue where you had to sell 10 items before you could accept alternative payment methods to Paypal.
    (3) Extortionate charges.
    I use on here and Talkphotography and have sold some 20 odd camera bits over recent years without any issues. Just need to be careful, make sure you have full contact information before proceeding (verified address, landline and mobile phone numbers, email address, etc), use secure delivery methods and make sure there is decent iTrader feedback before accepting an offer. You do obviously take a risk with little chance of redress if anything goes wrong but if you have any doubts you can just back out of a transaction.
     
  4. The Bass

    The Bass
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    No personal experience selling on eBay but a few friends have so I can offer some advice.

    • Always post via some kind of recorded delivery because there are so many people out there who will say that something never arrived.
    • eBay will always side with the buyer unless you have strong evidence so you need photos showing the item from all sides and the packaging. Do not send anything without having a photo record of what condition it was in because if the buyer claims it's damaged and you don't have anything to prove it wasn't other than your word you'll be forced to give a refund and probably pay the return postage.
    • I believe buyers have 8 days to pay so obviously don't send the item or leave feedback until you've definitely received the money. With feedback it's probably worth waiting until they've received the item and are happy with it because I'm not sure if you can retract the comments.
    • Make sure you know all of the fees before you decide to go the eBay route as you'll end up with a decent chunk of your sell price missing which you don't have to worry about on the classifieds.

    The POTN forums have a busy classifieds forum as well which might be worth checking out if your lens is a Canon or third party with Canon mount and it doesn't sell on AVF. It's a worldwide forum so you'll have to specify UK in the listing.
     
  5. Strobe

    Strobe
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    I think these days when it comes to flogging camera stuff there are so many other dedicated avenues to explore ... DPR, TP, AVF, Dyxum, POTN, etc. I'm not saying they are any less hazardous to sell gear but at least you do away with the exorbitant fees. Might also be worth giving LCE and mpbphotographic.co.uk a go but you will not get as good a cash deal.
     
  6. Faldrax

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    Just to confirm what others have said - try sell on a photo forum (I'd include AVForums in that category) to people who have a history on that forum first - people are much less likely to try and rip you off if the contact is something they value.
     
  7. Bl4ckGryph0n

    Bl4ckGryph0n
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    I've had nothing but good experiences both here and talkfotography and also eBay. Although ebay has the fees, even after deducting those fees I find I get generally a higher price.

    Problem as a seller on these forums is that everyone is after a bargain. Not good as a seller.

    I've never had much of a problem with PayPal, and typical the one time I didn't use a recorded postal service it turned sour. So don't rely on proof of postage, and Royal Mail only refunds and issues insurance if you have the original receipt. So recorded only.
     
  8. eddiewood

    eddiewood
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    The receipt for the lens? What about second-hand?
     
  9. Bl4ckGryph0n

    Bl4ckGryph0n
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    The way I read the T&C's was a receipt of what you paid for it. So if you bought it secondhand you have to proof what its value was what you bought it for, not what you sold it for...In that particular case of mine, I kept my original eBay receipt for 8 years ago as I never delete emails...But beware...
     
  10. Strobe

    Strobe
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    Ebay does tend to get targeted by scammers so bear that in mind as well. Having said that, I've not had any issues and the transactions I've had selling stuff on ebay in the past have all gone well. My main bug-bear is the fees - any decent price achieved is often negated by the selling and paypal fees. More often people are moving away from ebay to the specialist forums to sell stuff. As long as you get full verifiable contact information and check the feedback then selling outside of ebay is no more 'hazardous' in my view.
     
  11. Moor

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    I'm having a similar dilemma too, wanting to sell my Panasonic 20mm 1.7 and canon G10, both get reasonable prices on eBay but so many tales if scammers puts me off, they seem to target cameras and mobile phones too. The last time I sold a phone on eBay I was bombarded with messages of what's my buy it now price and will I accept £50 and a packet of peanuts for my £200 iPhone so I can sell it on for a profit. That seriously put me off selling another phone on eBay and I'm hoping that camera market isn't the same.
    At the moment classifieds is looking the better prospects but there is very little protection unlike eBay, scammers do get there way in everywhere which is a worry.
     
  12. loz

    loz
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    Always check out the history of the bidder. If you are not happy with it simply cancel their bid.

    I have had people trying it on saying something was damaged, but I always ask them to return it. Never say you will refund them, or give them some money back as that just encourages them to try it on. Just simply say OK send it back, and then you can resell it.

    A couple of times that has happened to me, and when told that to the buyer they ended up saying "OK, I think I will keep it".

    Never had a problem with RM insurance when the odd thing has gone missing (having sold a few thousand items, thats inevitable). But it does take an age to process.

    Never ship abroad. Not worth the potential hastle - especially some countries I wont name for fear of offending people...

    Be accurate and honest describing things. If there is the slightest mark then say so. Otherwise you give people the avenue to open a dispute.

    I once bought a lens described as "As new", when I got it, it was full of dust and the front element was scratched. The sellers response was "what do you expect, it is 2nd hand". Well yes, but it isn't "as new"! I only got my money back by raising a dispute. In the end he agreed to have it fully repaired by Canon at his cost.

    Always post RM Recorded. Even the cheapest of items.
    Always post expensive items RMSD.
    Always keep your post office receipts until you know the buyer has received and left happy feedback.

    Had a couple of the usual "it hasn't arrived" type cases, so being able to say "funny, you signed for it on thursday at 10.30am, and I can see your signature on the RM website" is quite useful :)
    Though a couple of times it has also turned out that genuinely was someone else who had signed not them, but never thought to tell the buyer. One time a neighbour had taken it in, and a week later still hadn't told the buyer!
     
    Last edited: Jul 31, 2012
  13. eddiewood

    eddiewood
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    What's a guide for feedback scores of buyers, minimum score of 10 or so moderately expensive items bought?

    Will I have problems with Paypal immediately releasing the funds? I've read they set it as OK to ship or something, but hang on to the funds until positive feedback is received?
     
  14. loz

    loz
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    No. The money is yours immediately.

    But if a dispute is raised later and you have to refund, paypal will just take it straight off your credit card you have assigned to support your paypal account if you don't have any funds in paypal
     
  15. topgazza

    topgazza
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    Biggest problem with ebay now is that it used to be full of people like us selling our unwanted gear and real bargains could be found everywhere. Now its full of traders selling at retail...or more...prices. Which is what ebay want as they make more money out of those.

    However, I have only had a couple of problems ...one with a TZ7 from a private seller that was badly damaged and he refunded my money right away before I sent it back. He knew it was dodgy....

    Other was a car stereo that I suspected was stolen when I got it..suspicious marks and non standard fittings... again seller didn't hesitate with a refund.

    Never had a problem with a sale to speak of as I always tell the truth...and let the buyers decide.
     
  16. cosmicma

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    iv'e sold a bit of camera gear on preloved and gumtree but i insist on cash on collection so both of us can be happy with the deal
    you still get the emails / contacts offering to buy and pay via paypal offering 30 - 40 quid extra for postage when real postage costs are no more than a tenner
    the last 2 i had when selling a lens on gumtree were using yahoo email accounts the easiest way to eliminate them is email them back with a phone number and ask them to call
    they never do

    ebay has gone down hill quite badly from a sellers point of view
    any kind of dispute and paypal will more or less always side with the buyer
     
  17. Dave X

    Dave X
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    I still sell on eBay, even with fees you will typically clear more than what it will sell for on a forum (and you can avoid the stress of the lowballers in the classifieds offering half what you are asking).

    As long as you follow the rules of eBay and PayPal its a safe place to sell, PayPal protection covers the seller as well.
     

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