dante01
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There must be several thousand Sky Q boxes working with LG TV's all across the UK ( incliding lots at Osterley) I doubt its a Sky firmware issue
DKY have a very poor history as far as their firmware and their implementation of HDMI are concerned. They also have an even worse reputation for fixing or addressing the issues associated wit their hardware and their firmware.
Does this soimd familiar:
Sky Sign-In
helpforum.sky.com
This is a known problem (well to us LG TV owners anyway) between SkyQ and a lot of recent LG TV's. Never tried pulling the cable before, i normally just reboot the Sqy Q box to get it back. Occasionally the Sky Q box will also drop back to 1080i too which may be a related issue.
Do you also find you get an intermittent "Stutter" in sound when watching SD channels such as music?
Personally i think the problem might relate to the handling of HDMI CEC between Sky Q and LG I have heard people say that V1 Sky Q boxes dont suffer from this problem but thats not a practical solution going forward.