I only wanted a plain old phone but my new company has decided to give me one of these. Not much of a tech-head when it comes to these things but I've had a bit of a problem connecting to my bluetooth head set. I seem to be able to pair them up no problem, which it does and creates a shortcut to the device, but whenever I try to connect I just get a connection failed message. I've paired it up with other phones and transfered files etc. It justs seems to be the headset which I have problems with. I should also explain the headset works fine with my other phone.....oh and its a Motorola HS820 headset. Any help appreciated.