Just thought I'd post my experiences of reserving an Xbox at Dixons on Oxford Street. I'd just like to make plain at the outset that the reason I am using Dixons is that I have some goldfish points that allow me to get a lot of money off it. ( some bright spark will now point out I could get John Lewis vouchers also...) Anyway after rudely interupting the 3 sales staff who were busy having a conversation and doing their best to ignore me they informed me that they weren't taking any more reservations for the Xbox. After some badgering on my part one of them made the pretence of calling someone "higher up "on their mobile phone which promptly failed to work ( probably bought it in store). He toddled off round the corner for 20 secs then came back to announce that they were still taking reservations but for the second shipment which was due a week after the first lot. Fine I say I'm not in a hurry. Then I get passed over to another member of staff who looks about twelve to take the order. First of all he tells me it will be 365quid for a console with an extra controller and Halo and proceeds to inform me that they won't be selling the console on its own. ( now I was going to go along with this but then thought : hang about I don't really need the extra controller initially and I know I can get peripherals cheaper than in Dixons likewise the software). So I ask him to verify this and point out the adverts for the console at 299 and the banner offering reservations . He's still adamant they won't be taking reservations for the console on its own and laughingly points out I need something to play on it . I inform him I can get the required bits and bobs cheaper than in Dixons ( its a natural law in my book) and ask him to call the manager. assistant: This gentleman wants to buy an Xbox on its own and we don't take reservations for the console on its own do we. manager: Er... yeah we do. assistant: Oh ! I can't find the code . manager: [pointing at sales computer] its down the bottom under X for Xbox . I thank the manager and the assistant proceeds to ring up the order after taking my contact details and entering them into the computer. I give the assistant a twenty pound note he stares at it blankly. assistant: How much do you want to pay ? me : what do you mean how much do I want to pay ? Its 10quid for the deposit . assistant: yeah but you've given me a twenty. me: well what do you normally do when someone gives you more money than necessary ? assistant: yeah but how much do you want to spend ? me: er... the deposit is ten pounds . Why don't you just give me ten pounds change ? assistant: there's no need to be like that sir I was just asking how much you wanted to settle up . me: the deposit is ten pounds . I am putting down a deposit . Its ten pounds . Give me ten pounds change . ( roll eyes skywards) Assistant gives me change and receipt. Then tears off a bit off receipt paper and slides it over the counter. assistant: can you write your details down on that . me: Why ? You've just entered them into the computer . assistant: I need to pass them on to someone else . me: Why ?!! They are on the computer ! assistant: Well you don't have to sir but it will make things easier and quicker . ( I'm booking 3 weeks in advance how much quicker do they want it ??) me: I'm not in the habit of putting down my personal details on a scrap of paper whenever someone asks for it ! assistant: well just your contact name and phone number . I write this down begrudgingly. me: when will I get it ? assistant: mid march they'll ring you when its in. me: date ? assistant: well its not out until March 14th is it ! me : so I'll get one on the 14th . I'll get one of the first batch ? assistant : yes ! (bear in mind the first guy said I wouldn't get one until the 21st) Now because I'm getting a fair old bit off ; courtesy of my vouchers , I'm not too fussed about getting it a week late but it will be interesting to see how I get on with Dixons because I for one wouldn't put bets on me getting an Xbox on the 14th. Anyone else care to post their reservation experiences ? Or accuse me of being a miserable git to poor underpayed Dixons staff ? But then again we all like to see a prize muppet in action.