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Question Xbox One Streaming on Windows 10 Laptop IP help

serpico77

Well-known Member
Hi
I am trying to connect my laptop to my xbox but always comes up with IP address not found.
For some reason my xbox and laptop have different ip addresses. How do I correct this?

Thanks
 

gds1972

Active Member
If you not already done so try turning the console on first and then get your laptop to search for it.
 

Stulock Holmes

Well-known Member
I've had the same problem. Even when I type in the IP address displayed by the console it can't see it. It used to work with the same console & laptop, so I think it must be either a windows or Xbox update that's fudged it.
 

serpico77

Well-known Member
cant get this to work, doesnt matter what I try keep getting xbox not found
 

next010

Distinguished Member
What kind of network setup do you have ?

An example router has
IP of 192.168.1.1
DHCP range is 192.168.1.2 to 192.168.1 256 (this is the range of IP's it hands out)
Subnet is typically 255.255.255.0

So your Xbox and PC both need to have the same subnet and IP range 192.168.1.x, you can check in the network properties/settings on each.

If they are the same then problem is elsewhere,
* is a third party firewall installed on laptop, may be blocking the app
* check that windows is set to private network mode not public network
* is UPnP enabled on the router
* NAT issue with a third party router plugged into an existing broadband modem/router not operating in bridge mode
 
Last edited:

next010

Distinguished Member
Powerline adapters wouldn't be affecting it as you say yourself you've tried without them.

It's clearly a network discovery issue and those arent easy to diagnose and fix. If you are able to get into the Sky Hub management interface, go to advanced/UPnP and make sure it's on. Refresh your network links by leaving the existing WiFi and re-join them and it doesn't hurt to do a reboot of the Sky Hub.

Other than that I can only guess that it's something on the PC side, if you have any third party anti-virus running on your laptop uninstall it, they can be a bit of a hindrance these days as the built in windows defender is better.
 

serpico77

Well-known Member
Powerline adapters wouldn't be affecting it as you say yourself you've tried without them.

It's clearly a network discovery issue and those arent easy to diagnose and fix. If you are able to get into the Sky Hub management interface, go to advanced/UPnP and make sure it's on. Refresh your network links by leaving the existing WiFi and re-join them and it doesn't hurt to do a reboot of the Sky Hub.

Other than that I can only guess that it's something on the PC side, if you have any third party anti-virus running on your laptop uninstall it, they can be a bit of a hindrance these days as the built in windows defender is better.
Thanks

Ive also tried on my mobile but still no joy.
I dont know whats happening but hopefully I will fugure it out
 

Mshulla

Member
Ping is a utility used to check you can reach devices across a network.
Assuming your laptop is windows; bring up a command prompt then type
ping "xbox ip address" (remove quotes and replace xbox ip address with the address). Should look like ping 192.168.xxx.xxx. You will get a response just report here.
 

serpico77

Well-known Member
Ping is a utility used to check you can reach devices across a network.
Assuming your laptop is windows; bring up a command prompt then type
ping "xbox ip address" (remove quotes and replace xbox ip address with the address). Should look like ping 192.168.xxx.xxx. You will get a response just report here.
Ping statistics for 192.168....
Packets: sent =4 received =4 lost =0
Approximate round trip times in milliseconds
Minimum =2ms, maximum =4M'
ms, average =2ms

Not sure if this means anything
 

Mshulla

Member
Good news, we know the Xbox is reachable. Sadly can't really help as I've never tried Xbox streaming so no idea what you're trying to do.
I have an Xbox so probably give it a whirl tomorrow.
 

Simboo

Standard Member
If connecting via WiFi try a hard wired Ethernet connection.
Give your Xbox one a static IP address.
Disable your antivirus and firewall while you try and connect.
 

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