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XBox Issues

Discussion in 'Xbox One Accessories' started by GaryB19722010, Apr 16, 2018.

  1. GaryB19722010

    GaryB19722010
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    I’ve now had two consoles since Christmas for my 10 year old lad and now I have a new issue. The headset that he’s been using since Christmas is now not been recognised by the console, it keeps saying the microphone is not recognised!! Extremely frustrating as no X Box support has the answer. Both controls are the same, however the headset works on the PS4 perfectly [emoji848] an ideas chaps
     
  2. busterbenny2001

    busterbenny2001
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    Maybe would be ok if you bought a full price one :)
     
  3. GaryB19722010

    GaryB19722010
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    Not with you?
     
  4. busterbenny2001

    busterbenny2001
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    Sorry just bored, this is in the bargain section
     
  5. Miss Mandy

    Miss Mandy
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    Not any more, erroneous bargain prefix removed. :smashin:
     
  6. GaryB19722010

    GaryB19722010
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    You must be
     
  7. stellamandude

    stellamandude
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    Tried a hard reset ?
     
  8. Kravenius

    Kravenius
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    As stella said, hard reset first. Try another controller (if available) if you've already tested the headset on another device.
     
  9. stellamandude

    stellamandude
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    Also..........

    Sometimes just switching the controller off and back on can help.
     
  10. GaryB19722010

    GaryB19722010
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    Just got back from Game and unluckily for my lad both controllers have faulty connections. New controllers ordered poor so far this X Box experience. Must try harder and get him back on the PS4
     
  11. King Tones

    King Tones
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    Are you paying for new controllers or getting them replaced as surely they are still in warranty if purchased at Xmas ?
     
  12. GaryB19722010

    GaryB19722010
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    One replaced via Amazon, one in negotiation via EBay with no response from the seller in China [emoji85]it does appear to be a common problem with headsets and the controllers. I have even bought the old chat adapter from the X Box One as both controllers worked in Game when they attached this.
     
  13. stellamandude

    stellamandude
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    I could probably count on one hand the amount of times my headset hasn't worked on my Day one edition XBO and my X1X, not that common IMO.
    Having said that I do use Elite controllers rather than standard ones.
     

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