Xbox elite controller warranty

Dexy

Well-known Member
hey guys, just got a new elite series 2 controller, my series 2 developed the RB button not working, this is the second controller now to do this but as it was out of warranty I just got a new one from Amazon, registered it on xbox website and it said the warranty runs out in march 2023 giving me 9 months warranty, tried to contact xbox support on twitter but can only get an automated message, contacted amazon who sent out a new one and came today, this is the exact same thing, 9 months warranty, is this normal? They have both been sealed boxed but surely it should be 12 months.
 

Dexy

Well-known Member
Sorted

Messaged xbox support on twitter and they got all the details of the controller and changed it to 12 months. Strange.
 

ZicoUK

Member
I had an issue with my Elite 2 controller warranty but have the Complete cover that extends things for an additional 2 years. When l logged into the device page a few months ago the warranty was showing as expired but I had to get the MS Store support to correct the warranty cover for me.
 

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