World of warranty - Car Extended Warranty?

Discussion in 'Motoring' started by maclover, Jul 23, 2012.

  1. maclover

    maclover
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    Hi,

    I'm looking at cars at the moment, and possibly one that is of interest.
    It's a private sale.

    Has anybody taken out an extended warranty with 'World of Warranty' or similar places?

    What has the price been? - Vague question..

    Thanks
     
  2. riget

    riget
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    Work it out, would you give a warranty on an unknown s/hand car for a few hundred quid?
    Good luck if you need a claim.
     
  3. Trollslayer

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    Hmm... "Excludes cost of diagnosis or investigating a claim"
    "Excludes any costs/damage caused indirectly" - so if a timing belt fails what about damage elsewhere in the car?
    You must wait for a claim to be approved before the repair can be carried out. Car hire costs???
    I wouldn't touch it.
     
  4. montybaber

    montybaber
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    I had an aftermarket warranty given to me when i bought a jeep grand cherokee from a back garden dealer a few years ago, they look like a similar sort of outfit.

    When the Jeep went wrong they couldnt be more helpful, they told me to go ahead and organise everything, found a specialist 100miles away who would do the work who was the only garage apart from Jeep who were quoting several thousand more for the same job (policy wouldnt cover full cost)

    They advised to get the car towed there (i had to organise aa etc) and when i got there to get the mechanic to phone them after diagnosing the problem and get an authorisation code, all the time they were grateful i had done my homework and found a cheaper garage.

    When i got there (finally) the mechanic stripped the rear axle on his only ramp and diagnosed a replacement diff and half shafts etc, he rang them for the code and they said an assessor would be out in two weeks to check the damaged parts!

    The mechanic gave me two options, pay up or he'd drag the jeep with no diff out of the garage so i reluctantly paid several thousand pounds on cc that i didnt have hoping i could fight the case later, they just quoted small print and after trying trading standards, citizens advice i got nowhere.

    Apparently they get similar phone calls every day!

    From then on i only trust manufacturers warranty, im not saying they are all the same just sharing my experience
     
  5. YankTank

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    In my own experience, after market warranties are just a crock of shi*. Im sure under some circumstance they may be helpful, but on the three occasions I have gone to use them (they were supplied with used cars I bought, many years ago), they wiggled out of paying up, and were horrible to deal with.

    Best avoided unless free !
     
  6. paulyoung666

    paulyoung666
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    +1 , like the warranty I had once , the gearbox was covered , but only the casing , not the internals :facepalm:
     
  7. wack

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    They'll have been through all the most common failures that lead to major damage and made sure the part that starts it isn't covered
     
  8. SandyLeigh

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    Hi I took an extended Warranty with World of Warranty, don't use them!! The miss sold me the warranty, as I only bought my car last November, they said that I would need to keep my service up to date, which I have as it had a major service when I bought it. They are now refusing to pay out my claim because I do not have full service history. Also they will only pay so much per hour for labour, which you are not told at the time, it is s total rip off!!
     
  9. Mo Better Blues

    Mo Better Blues
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    Wouldn't touch any extended warranty after our experience, the phrase they use is "no weasel words" etc etc.

    Well £900 for 3 years extended (a big rather expensive motor) and on the two occasions I had to call them they did everything to weasel out of it.

    Court action in the end forced them to pay the 1st repair, the 2nd just ended up with them repeating that "we only pay out for breakages, not things that wear out"
    The difference between those two is a mechanics opinion.
    The 2nd repair was for an item the dealers garage had never replaced before, with the main UK office sending over their top mechanic as they had no record of this 'breakage' ever happening before, yet it apparently wore out so they refused to pay up.

    Never again, not worth the paper they are written on.
     
  10. cunny678

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    I have a warranty direct policy on one of our cars. Costs just over £240 a year and have had it for two years now. First claim not long after I had it, only a sensor, but they paid up. Second claim a few months ago heater motor blown and they paid up no questions. Just about to extend it for another year now.
     
  11. rousetafarian

    rousetafarian
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    Thread tidied.
     
  12. large600

    large600
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    I had a bad experience too, to try and get hold of someone at World of Warranty is hard enough, calls never answered, ringing out ect. My mechanic had problems too, and past comment that any company who had a option saying if your a garage chasing payment select this option made him nervous about being paid. I also had to do all the leg work finding a specialist diagnostic mechanic who could find the fault on my Skoda Octavia Tdi 2010. £70 to be told the EGR valve had failed. Went home and eventually got through to World of Warranty only to be told they need the mechanic to call them and the car needed to be with him, so took the car back to mechanic who also had to waste a lot of time trying to get through (mechanic cost £80ph) he was told they would only pay part of costs (total cost would be £800). My mechanic said he thought I should get the whole amount as this was a genuine mechanical breakdown and not wear and tear. At this stage World of Warranty said they would need to get an independent assessor to come and see the failed unit and that it would need to be removed from the vehicle, this was a 2 hour job to remove half the work in actually doing the complete job, the car was then not drivable and left in the garage a couple of days while they sent out the assessor, lucky the garage did not charge me storage for my car. The assessor they sent turned up in a suit and was less qualified than the mechanic who I had carrying out the work and spent about 15 minutes looking at the EGR valve. I then had to wait a further 2 days for him to send his report to World of Warranty. When I did eventually get hold of them and they confirmed they had received the report they informed me they would not cover it as they said it was due to wear and tear. This was not the case at all and there was no carbon build up within the EGR valve, and Volkswagen acknowledge these valves can be faulty and have had several fail.
    This is still ongoing although I have paid up to get my car back on the road but advise anyone to stay away from this company as they will do everything within there powers to avoid paying out.
     
  13. lloydp

    lloydp
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    World of Warranty are terrible. They are useless, hardly pickup the phone, and worst of all, rude. They are not helpful over the phone and treat you like an idiot. A six month warranty for a second hand car cost me 100GBP and this is not the service I expect.

    A few weeks after purchasing my car one of the suspension coils broke. Total cost of repairs is 350GBP and they refuse to pay a penny. They would not even give me a list of approved garages. Their attitude is appaling and if you read their T&C's they do not pay for 'wear and tear damage', which is fine. The problem is they then suddently class every failure as wear and tesr and use this argument to avoid paying.

    I strongly suggest you avoid World of Warranty.
     
  14. LJx

    LJx
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    These 3rd party warranties, i have had the same experience ouldn't buy one again. 350 for a coil sounds expensive though
     
  15. lloydp

    lloydp
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    350 was for:
    2x coil springs (70 each)
    2x rubber bushings (80 each
    50GBP alignment fee

    They only paid for 1 spring (minus 25GBP excess). Csr spings are always changed in pairs. The rubber bushings were also damaned when the coil broke.

    Frankly it's just insulting.
     
  16. mjn

    mjn
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    The mechanic i use, refuses to deal with 3rd party warranty companies, as they're all a pain in the ass to deal with!
     
  17. paulyoung666

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    Springs ain't always changed in pairs .....
     
  18. stephen1057

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    Warning do not touch WORLD OF WARRANTY for your car it's clearly a rip off.I took out cover when I first bought my car through the dealership,a sensor went wrong,in the booklet given by WORLD OF WARRANTY it said sensors were covered,when I got in touch with them they said that sensor was not covered and it was nothing to do with them even though in the book it said sensors were also the garage said that in any event I would have to pay for the repairs first as they have had so much trouble receiving their money from them and companies alike.In the end after threatening them with writing bad reports they eventualy paid me half the bill.When the policy exspired a WORLD OF WARRANTY sales woman called asking me if I would like to extend my policy for another year to which I replied not likely,but she managed to convince me that it was the dealership that was the problem and assured me dealing directly with them I could take the car to a garage get it repaired put in the claim and there would be no problems.The 13/01/2016 put my car in for a repair made a small (£212) claim and they have refused to pay gave me a completely different story than the sales person so like a fool I've been had again.Since then have spoken to numerous people and garages and they all say stay clear,hope this review helps other people from falling into the same trap as I did.
     
  19. paulyoung666

    paulyoung666
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    Just had a look at their website and it leads with 'we can protect you from new consumer laws' or words to that effect , doesn't sound good for the consumer .....
     
  20. booyaka

    booyaka
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    Manufactures warranty or nothing.
     

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