After a dispute with Currys (it's a long story) I had my new 32ZP18Q delivered yesterday and I asked my mother-in-law to wait at my house for the delivery as I was working. I insisted that when the goods were delivered, that "RECEIVED UNEXAMINED AND BOXED" was clearly noted on the delivery note. When I came home, I was confronted with the following: * Box in very bad shape and repaired with brown parcel tape * Lack of stand * Lack of external speakers * Lack of remote control * Lack of instruction manual * Lack of proper internal packaging protecting TV. I am getting a replacement tomorrow morning as I refused to accept it in the condition it was delivered in. Most retailers will be more than happy to help but placing "RECEIVED UNEXAMINED AND BOXED" can save you a lot of problems. Currys advised that there has been a problem with their central warehouse dispatching old suspect goods and hoping that the person buying the goods wont complain!