Windows 7 ultimate - HELP!!!!!!

Discussion in 'Computer Software & Operating Systems' started by hb1967, Dec 25, 2011.

  1. hb1967

    hb1967
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    Hi there,
    I got my son a new gaming pc but it didnt have an operating system installed. I have been trying to install windows 7 ultimate onto it :) it starts loading but then says there is no driver recognised. I am totally computer illiterate :blush: so I dont know quite what to do now. Could anyone please give me some step by step advice :lease: as I have one disappointed boy on my hands.

    Thanks
    Hazel
     
  2. SUMMONER

    SUMMONER
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    What is the make/model, or is it custom built?

    What is the exact error message please? If it doesn't even commence the installation than it likely that it doesn't recognise/doesn't have the driver for the SATA controller (the chip inside that makes the hard drive work).
     
  3. hb1967

    hb1967
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    Message says - no device drivers were found, make sure the installation media contains the correct drivers then press ok
     
  4. SUMMONER

    SUMMONER
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    This message comes up before you get to choose which hard drive to install Windows on?

    Try toggling the SATA controller between Legacy IDE and AHCI modes and re-attempt the installation. You can do this in the bios (usually press DEL key repeatedly after power on), look for an Advanced or SATA mode menu option.

    What make/model PC is it or if it is custom made open it up and tell me model number of the motherboard.
    [​IMG]
     
    Last edited: Dec 25, 2011
  5. hb1967

    hb1967
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    jings mind I'm a girl! ok i'll go try
     
  6. SUMMONER

    SUMMONER
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    The location of your genitalia has nothing to do with your technical skills. :D
    Just put your mind to it and you can do anything. :smashin:

    If you can't find it try taking some close-up pictures of the inside and upload them to Imageshack.
     
    Last edited: Dec 25, 2011
  7. hb1967

    hb1967
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    ga-m68mt-d3p + ga-m68mt-s2
    it say no drives were found. Click load driver to provide a mass storage driver for installation. when you click load driver the other message comes up. ps i found the manual :D i didnt dismantle anything
     
  8. hb1967

    hb1967
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    And I didnt know how to toggle between things :s
     
  9. SUMMONER

    SUMMONER
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    For the next step you will need a USB memory stick with ~ 2MB of free space.

    - download this
    - double click the file/run it
    - it will ask where to extract the file to, point it to the USB memory stick's drive letter and press Extract
    - connect the USB stick during the Windows install and it should pick up the necessary drivers from it. if it doesn't do it automatically you may have to point it to the USB drive, into the folder called "win7_sataraid" when it asks for drivers.
     
    Last edited: Dec 25, 2011
  10. hb1967

    hb1967
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    ooooo ok I'll go try
     
  11. hb1967

    hb1967
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    ok it says to continue installation, use the load driver option to install 32-bit and signed 64 bit drivers. Installing an unsigned 64-bit device driver is not supported and might result in an unusable windows installation .......... Double dutch to me
     
  12. SUMMONER

    SUMMONER
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    plug in the USB stick with the extracted drivers, click the "load drivers" button on the bottom left and browse for the USB stick on which you should find the folder called "win7_sataraid". Select it and press OK.

    The white box on the main screen should now show the hard drive, select it and press "next".
     
  13. hb1967

    hb1967
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    It has a big long list of options ?????
     
  14. SUMMONER

    SUMMONER
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    What do the options say?
     
  15. hb1967

    hb1967
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    Nividia nForce Raid controller
    Nividia nforce raid device
    Nividia nforce Serial ATA controller
     
  16. SUMMONER

    SUMMONER
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    er... try selecting Nividia nforce Serial ATA controller .
     
  17. hb1967

    hb1967
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    Looks like its loading then gives the ti continue installation use load driver to install 32-bit thing again, when you press ok it goes back to saying load drivers again :(
     
  18. SUMMONER

    SUMMONER
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    Is your Windows install DVD 32 or 64bit?
     
  19. hb1967

    hb1967
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  20. SUMMONER

    SUMMONER
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    You screen should look similar to this, with the hard drive listed in the large white box.
    [​IMG]
     
  21. SUMMONER

    SUMMONER
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    Oops... my fault.

    Download and extract this to the USB stick.

    It will create a folder called "win764_sataraid" on the USB stick, which you then have to point to during the Windows install.
     
  22. hb1967

    hb1967
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    Ok here goes :)
     
  23. hb1967

    hb1967
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    Same list of options ?
     
  24. SUMMONER

    SUMMONER
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    Quite possibly, select the Nividia nforce Serial ATA controller again click OK/Next.
     
  25. hb1967

    hb1967
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    back to use load driver option to install 32-bit and signed 64-bit drivers :(
     
  26. SUMMONER

    SUMMONER
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    And large white box is still empty?
     
  27. hb1967

    hb1967
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    should I be selecting custom or upgrade option right at the start?
     
  28. SUMMONER

    SUMMONER
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    custom
     
  29. hb1967

    hb1967
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    no its full of lists of drivers - multiple options of the same ones it seems, the three listed above
     
  30. SUMMONER

    SUMMONER
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    Ohh... is there an OK/Next button?
     

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