hi guys. last february we decided to upgrade our kitchen. went into wickes and they had their 50% off sale, so we ordered one of the high end cream oak (sprayed by the look of it). it did look great and the workmanship seemed to be fine. within a week the porcelain sink had a big crack in it. so we called and asked for a replacement and fitting. the sink turned up very quickly but took them about 3 months to come and fit the sink by this time our flexible tap (one with a hose attached) had gotten worse and worse to the point it takes 5-10 mins to fill the sink (cold is ok, hot just trickles out). apparently those taps arent suitable for backboiler systems (even though hot water pressure in the bathroom seems fine). we then have to pay towards a new tap. nobody has come to fit this or arrange a fitting. now, i look at the bottom of the units and the upright sections either side of the cooker have started to badly delaminate. this is annoying as we were told it was an oak kitchen. not some oak and some cheap laminated bits. i need to take some pics tonight so i can go back and complain but to be fair im very annoyed with them. even in the half price sale the kitchen cost £10k installed and so far we have had 3 big issues with it. it is supposed to last 15 years but at this rate i dont hold much hope for this. should i be able to force them to fit the new tap? (not sure why i should pay for a plumber). and getting them to replace the laminated sections will be a pain and anyway, its not what i ordered as i was under the impression it was all oak. any advice?