Kotatsu Neko
Distinguished Member
When I check my internet speed using RealSpeed - SamKnows I often get some pretty baffling results. The speed to the Hub 4 is pretty much always in the 1100mbit range, but the speed I see on my devices is all over the place.
For example, on my PC now (wired ethernet) I'm getting 160mbit. On my iPad I'm getting around 200mbit. This changes a lot though, sometimes I get up to 950mbit (ethernet) and 450mbit (wifi), and pretty much everything in between. Time of day doesn't seem to make any difference either.
Contacting Virgin is so painful I don't bother (which I assume is by design), so what can I do? And why is the speed at the router always bang on, but what it's actually spewing out is often drastically slower. This isn't down to sneaky downloads in the background either. I believe their minimum speed guarantee is 500mbit, but how do I actually take them to task over this?
For example, on my PC now (wired ethernet) I'm getting 160mbit. On my iPad I'm getting around 200mbit. This changes a lot though, sometimes I get up to 950mbit (ethernet) and 450mbit (wifi), and pretty much everything in between. Time of day doesn't seem to make any difference either.
Contacting Virgin is so painful I don't bother (which I assume is by design), so what can I do? And why is the speed at the router always bang on, but what it's actually spewing out is often drastically slower. This isn't down to sneaky downloads in the background either. I believe their minimum speed guarantee is 500mbit, but how do I actually take them to task over this?