why does my computer hardware crash?

paulmars

Novice Member
Im not sure crash is the proper term.

while using computer screen goes dark. Power light says lit. After several minutes I press-hold power button and after 5 seconds it powers down. I restart. It takes a very long time to boot up, then all is ok for months.

This has occurred a total of 3 times in the past 6 months.

I dont have any new apps or drivers installed that i know of.

I dont remember exactly what I was doing. It was either in my email app or reading something on the net or watching a video. I dont remember if it was triggered by an action on my part like a click or keystroke.

I didnt know if this is just an issue with monitor or with the actual computer.

So then I memorized keystrokes to power down the computer. I've been using those every time i turn off my computer since that 2nd occurrence above.

Months later while watching a video, it happened a 3rd time. I was 10 feet away and this long video is almost complete. The screen goes blank and this time the audio changes to a buzz-hum and does not stop. After a minute of no video and that constant buzz-hum I tried my shutdown keystrokes and that didnt work. After another minute i tried again. Nope, i cant shut down the computer. So, it's not just a monitor issue.

The next boot up took a long time. (maybe because of improper shutdown?)

That was several weeks ago and I'm still using the keystrokes to shut down my computer.

Ideas?

HP 24-e025t all in one.
Win 10

Thanks, paul
 

fleming222

Active Member
This could be a number of things, my first guess would be the RAM.
You can test your RAM a number of ways detailed here, the easiest is with the Windows Memory Diagnostic Tool.
 

paulmars

Novice Member
Windows Memory Diagnostic set to run next boot.

My hdd was running hot & it's been 2 years since i last reinstalled win10.

Attachment shows my new hdd mount. Then I reinstalled win10.

I started a new thread titled "win10 installation issues.
 

John7

Well-known Member
It could be a more simple thing like clogged up heatsink/fan on CPU/GPU.

Check the vents fans and heatsinks for dust buld up and brush/blow out.

Download and install CCLeaner (free). Runs a Registry scan and allow it to "fix" any issues

Download and install Superantispyware (free). Run that on your C drive and see what that picks up. If it finds anything, let it clean it.

Check your SATA connections to your C Drive, maybe unplug and replug.

See how you get on with that initially
 

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