why does my computer hardware crash?


Novice Member
Im not sure crash is the proper term.

while using computer screen goes dark. Power light says lit. After several minutes I press-hold power button and after 5 seconds it powers down. I restart. It takes a very long time to boot up, then all is ok for months.

This has occurred a total of 3 times in the past 6 months.

I dont have any new apps or drivers installed that i know of.

I dont remember exactly what I was doing. It was either in my email app or reading something on the net or watching a video. I dont remember if it was triggered by an action on my part like a click or keystroke.

I didnt know if this is just an issue with monitor or with the actual computer.

So then I memorized keystrokes to power down the computer. I've been using those every time i turn off my computer since that 2nd occurrence above.

Months later while watching a video, it happened a 3rd time. I was 10 feet away and this long video is almost complete. The screen goes blank and this time the audio changes to a buzz-hum and does not stop. After a minute of no video and that constant buzz-hum I tried my shutdown keystrokes and that didnt work. After another minute i tried again. Nope, i cant shut down the computer. So, it's not just a monitor issue.

The next boot up took a long time. (maybe because of improper shutdown?)

That was several weeks ago and I'm still using the keystrokes to shut down my computer.


HP 24-e025t all in one.
Win 10

Thanks, paul


Active Member
This could be a number of things, my first guess would be the RAM.
You can test your RAM a number of ways detailed here, the easiest is with the Windows Memory Diagnostic Tool.


Novice Member
Windows Memory Diagnostic set to run next boot.

My hdd was running hot & it's been 2 years since i last reinstalled win10.

Attachment shows my new hdd mount. Then I reinstalled win10.

I started a new thread titled "win10 installation issues.


Well-known Member
It could be a more simple thing like clogged up heatsink/fan on CPU/GPU.

Check the vents fans and heatsinks for dust buld up and brush/blow out.

Download and install CCLeaner (free). Runs a Registry scan and allow it to "fix" any issues

Download and install Superantispyware (free). Run that on your C drive and see what that picks up. If it finds anything, let it clean it.

Check your SATA connections to your C Drive, maybe unplug and replug.

See how you get on with that initially

The latest video from AVForums

Samsung QN95B 4K QLED TV Review
Subscribe to our YouTube channel
Support AVForums with Patreon

Top Bottom