Stay Puft
Established Member
- Joined
- May 11, 2012
- Messages
- 371
- Reaction score
- 38
- Points
- 132
Not sure I understand why many people rave abut Richer Sounds.
Everyone seems to be getting deals left right and centre but three times now, when I've looked at getting something similar it's been a flat out no or a slightly insulting "we'll give you £20 off". I get they are under no obligation to do anything but when you see others quoting this and that for much cheaper, I don't get it.
When I bought my old TV, RS gave nothing away. I had a voucher from the website but that was it.
Did they price match to another shop that I had a print out from? No. I can't remember why now. Yet a friend said they were given 5 pairs of 3D glasses with their TV. I got one pair that came with the TV anyway. Hardly sales team of the year :/
I'm in the market for a new TV.
Someone on the forums said they bought theirs for nearly £200 less than todays price. A few days ago when looking on the website, there was a banner advert with a 10% off promotion. Great! But upon reading the small print, that ended mid-March. Since I brought it to their attention, it's now been removed and replaced with a "Which Best Buy" advert. The user who bought theirs for £200 or so less seemed to suggest it was a very recent purchase (IE, after the promo). Maybe I got that impression but it was bought in the promo. I email asking about a price match (there is one, albeit only £50 or so) but get told to call the telesales people. Called them and they said they could price match but that's it. They couldn't even reduce by 2% from what I would gain through Topcashback. There is one dodgy-looking website that is offering around £100 off, which if Richer Sounds met that, I probably would have bought but to finish the phone call the agent, while stating it wasn't a sales tactic, did say these TVs will probably run out soon so don't leave it too long before buying.
My current (old) TV hasn't needed it's guarantee and it's not a draw for me - whether it's 2 years or 6 years, it makes no real difference really.
Maybe I'm not ballsey enough but then when asking if RS would match the 10% off, the answer was a flat no. This is the fourth time I've interacted with them and came away thinking I shouldn't bother again.
It's just saddening when I find a TV I think I want for prices to be higher and KNOWING they were cheaper just a couple of weeks before. Most of the time, we aren't totally privy to that info so don't feel like we're spending more than what we could.
Anyone care to offer any advice?
Everyone seems to be getting deals left right and centre but three times now, when I've looked at getting something similar it's been a flat out no or a slightly insulting "we'll give you £20 off". I get they are under no obligation to do anything but when you see others quoting this and that for much cheaper, I don't get it.
When I bought my old TV, RS gave nothing away. I had a voucher from the website but that was it.
Did they price match to another shop that I had a print out from? No. I can't remember why now. Yet a friend said they were given 5 pairs of 3D glasses with their TV. I got one pair that came with the TV anyway. Hardly sales team of the year :/
I'm in the market for a new TV.
Someone on the forums said they bought theirs for nearly £200 less than todays price. A few days ago when looking on the website, there was a banner advert with a 10% off promotion. Great! But upon reading the small print, that ended mid-March. Since I brought it to their attention, it's now been removed and replaced with a "Which Best Buy" advert. The user who bought theirs for £200 or so less seemed to suggest it was a very recent purchase (IE, after the promo). Maybe I got that impression but it was bought in the promo. I email asking about a price match (there is one, albeit only £50 or so) but get told to call the telesales people. Called them and they said they could price match but that's it. They couldn't even reduce by 2% from what I would gain through Topcashback. There is one dodgy-looking website that is offering around £100 off, which if Richer Sounds met that, I probably would have bought but to finish the phone call the agent, while stating it wasn't a sales tactic, did say these TVs will probably run out soon so don't leave it too long before buying.
My current (old) TV hasn't needed it's guarantee and it's not a draw for me - whether it's 2 years or 6 years, it makes no real difference really.
Maybe I'm not ballsey enough but then when asking if RS would match the 10% off, the answer was a flat no. This is the fourth time I've interacted with them and came away thinking I shouldn't bother again.
It's just saddening when I find a TV I think I want for prices to be higher and KNOWING they were cheaper just a couple of weeks before. Most of the time, we aren't totally privy to that info so don't feel like we're spending more than what we could.
Anyone care to offer any advice?