Why Do People Rave About Richer Sounds?

raduv1

Distinguished Member
Purchased many a product from RS over the years , including my current LG E9 OLED . Nothing better for myself for AV products in a local bricks n morter store where they are more than happy to set the gear up for one to try out .

One time that they had the products in store that I had had a play with and purchased . Well they orderd up a taxi to bring them home the same time as I left the town . Five minutes after arriving home my products purchased were with me .

The VIP 6 year warranty is also great as I have used it three times in display faults without any issues . Screen replacement and change of display X two .

An AV system is much like purchasing a sofa or bed . One needs to feel it , touch it , have a play and most importantlyexperience it before one pulls the trigger .
 

Ste7en

Distinguished Member
Never had a problem with them. Great prices - great service.

Used Newcastle and Middlesbrough stores a few times. I bought my OPPO 203 from the Middlesbrough branch and they were excellent. It was chucking down and they spent ages wrapping up the card box to make it as watertight as possible (I'd parked at MIMA). Great staff, likewise the Newcastle store.
 

paulyoung666

Distinguished Member
And they’ve come through for me with a faulty Q7F , Samsung offer was derisory to say the least , RS customer service has significantly increased the offer which I am very grateful for 👍
 

Trollslayer

Distinguished Member
When Julian Rich retired he distributed the shares amongst the staff.
Leadership by example.
 

DemonAV

Distinguished Member
I remember Richer Sounds when they only had a couple of stores in the early 80s. London Bridge and another one if I remember correctly. I used to buy Time Out magazine religiously in the early to mid 80s and they were always advertising in that. Pre AV of course so it was all amps, turntables, tape decks & speakers. Anyone remember the fad of Sorbothane isolation disks? They were the best place to buy hifi back in the day and still are I guess but I haven't purchased anything off them for a few years now.
 

aVdub

Distinguished Member
I remember Richer Sounds when they only had a couple of stores in the early 80s. London Bridge and another one if I remember correctly. I used to buy Time Out magazine religiously in the early to mid 80s and they were always advertising in that. Pre AV of course so it was all amps, turntables, tape decks & speakers. Anyone remember the fad of Sorbothane isolation disks? They were the best place to buy hifi back in the day and still are I guess but I haven't purchased anything off them for a few years now.

I bought my first surround amp (Sony and still got it) from London bridge back in the 90's on a girlfriends dads credit card and using a just started up local courier company all by phone and without any issues what-so-ever.
 

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