Well my situation just seems to be getting worse and worse.
I sent an email to the people I'm buying my TV from (1staudiovisual.co.uk), asking why i still haven't heard about my TV, they replied saying they would ring me today to explain the situation and delivery.
Time goes past, my patience slowly dying. Roll on 4pm (they shut at 5) and still nothing. So I decided to give them a call and find out exactly what they're playing at, I was told they would ring me back in 10 minutes because the person who dealt with my order is busy. So I wait....
40 minutes pass by, still nothing, so I rang back, rather angry at this point, but kept my cool. When they finally picked up, I explained the entire situation again (that they first sent the wrong TV, then never picked up and dropped off my model etc...) to which he said i'd have to wait another 5minutes to be called back, despite them closing within 8minutes.
So I told them I won't be hanging up and asked to speak to the manager, so they put me hold, yet it seems they forgot to put on the crappy jingly music as I could hear the entire conversation, which was them talking about Christmas presents and such, but I think they realized I could hear them, so they put the jingle music on.
After a few minutes of further waiting on the phone, they took me off hold and told me they didn't know what was going on with my order. Despite telling me they did and that I would be told about what is going on!
So in the end I told them if they don't sort this mess out by tomorrow afternoon, that I shall ring the insurance company (the people I'm paying) cancel my direct debit, and the TV they dropped off that isn't mine, well... They can come and get it.
Sorry for the long rant, I'm just amazingly angry
, I think I might need a few beers to chill out.