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I wouldn't rely on anything Philips customer service tells you, I've been looking at this for a while and had different responses from Philips depending when I contact them, from "its coming out later in the year" to its "been released and now discontinued" and "we don't know, it might not be available in England", its still on their website though. I've pretty much given up! However its currently available to buy on Pixmania via a French company but a little pricey I think!