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peejay
Guest
Plasmas cost a lot of money. And they seem to have some particular issues that you can only find out about in your our living room. Im thinking of dead pixels, noisy pictures and even literal noisiness on some models. So where to buy if you want to be able to send the thing back again without having to have an argument with someone?
John Lewis seems to be one option although not everybody reports having a good experience with them. They dont have a no-questions-asked return policy. If you have a bad pixel, they will send an engineer round to see whether it looks prominent or not. Whilst they seem usually to replace a screen with a bad pixel, strictly they can refer to the n bad pixels policies of the manufacturers (which seem to me to be totally unacceptable, but thats another issue).
Richer Sounds have a genuine no-questions-asked policy, 7 days I think, and pretty good prices. Perhaps a limited range, but thats fine if you want one of those shiny new Hitachis(!) They also have branches, so you presumably wouldnt need to pay return costs if it will fit in your car.
Unbeatable also appear to have a no-questions-asked policy, allowing 21 days. They have a rider that large domestic appliances are excluded, but Ive read here that means fridges and not TVs. I wouldnt take my word for it, though Id get this in writing before buying. You dont get refunded delivery or return costs, which can be a lot.
Some people have suggested distance selling regulations (which give you a no-questions-asked 7 day period and full refund) can provide safety for most purchases. This is NOT true. The regulations only apply to companies that ONLY sell through the internet. If a retailer has a shop, they will not apply. This is why tvandvideodirect, for example, allows you to return things only if they are unopened. They have a shop, so the distance selling regulations do not apply.
Are there any other retailers that people can recommend for paranoid purchasers?
peejay
John Lewis seems to be one option although not everybody reports having a good experience with them. They dont have a no-questions-asked return policy. If you have a bad pixel, they will send an engineer round to see whether it looks prominent or not. Whilst they seem usually to replace a screen with a bad pixel, strictly they can refer to the n bad pixels policies of the manufacturers (which seem to me to be totally unacceptable, but thats another issue).
Richer Sounds have a genuine no-questions-asked policy, 7 days I think, and pretty good prices. Perhaps a limited range, but thats fine if you want one of those shiny new Hitachis(!) They also have branches, so you presumably wouldnt need to pay return costs if it will fit in your car.
Unbeatable also appear to have a no-questions-asked policy, allowing 21 days. They have a rider that large domestic appliances are excluded, but Ive read here that means fridges and not TVs. I wouldnt take my word for it, though Id get this in writing before buying. You dont get refunded delivery or return costs, which can be a lot.
Some people have suggested distance selling regulations (which give you a no-questions-asked 7 day period and full refund) can provide safety for most purchases. This is NOT true. The regulations only apply to companies that ONLY sell through the internet. If a retailer has a shop, they will not apply. This is why tvandvideodirect, for example, allows you to return things only if they are unopened. They have a shop, so the distance selling regulations do not apply.
Are there any other retailers that people can recommend for paranoid purchasers?
peejay