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Where do the SKy+ installers draw the line

Discussion in 'Sky Digital TV Forum' started by Dextur, Sep 18, 2004.

  1. Dextur

    Dextur
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    Has anyone had a problems with the Sky + installer saying they won't carry out an installation under certain circumstances.

    My installation will not be that hard, but as well as tracking the new cable down the outside wall, he will then need to run it through a cable pipe I put in under the extension, feed it through the air bricks in the cellar , then up into the living room.

    Ie He can't just run it down the wall drill a hole in the outside wall and bung it along the skirting board.

    Anybody know if they are liable to balk at this, wondering whether I should do the hard part , and just leave the guy the reel of cable to tack up the wall and attach at the dish, and leave the other end poking up in the living room for him to terminate into the new Sky+ receiver..

    It's not like it's particulary hard or anything, I have done 2 cables down the pipe myself, I just used the fishing rod technique, but I am wondering how arsed the Sky+ installer will be.

    Any advice?
     
  2. davet010

    davet010
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    Might be worth mentioning it to Sky if you speak to them, so that they can let the installer know. On the other hand, if you did the hard part for them, it means that they are on your premises for a shorter time, so you can get on with using your new box !
     
  3. spook

    spook
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    Simon, if your sky+ installer is anything like the tw@t that came to fit mine then you might be in trouble, he didnt put the dish where i wanted, he didnt put the cable where i wanted, and he didn't stick around long enough to make sure it was all working ok, what a knobhead :censored:

    luckily for me it does work fine, but not the most professional service, I complained to sky, guess what happened?,

    nothing!

    Spook
     
  4. MartinImber

    MartinImber
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    :mad: Next door have Sky the dish is partly on my wall and the cable is thrown straight over the roof as it is for the other next door - crap job :mad:
     
  5. Dibbiedibbie

    Dibbiedibbie
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    It's like most customer related jobs really. There is the odd one that causes problems for everyone with their cowboy attitude to work but there are hundreds that no one talks about because they do their job well and without causing any fuss.

    Big up the good guys and don't stop until the cowboys have been rousted
     
  6. loonatic

    loonatic
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    I layed my own cable before the installer came. He could then concentrate on getting the dish up and aligned properly...which he did.

    So my advice do the cable run yourself if you want it done how you want it...I'd love to see the installers face when you describe your prefered cable route.

    Cheers, Lee
     
  7. Dextur

    Dextur
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    Ok thanks guys, I think based on this I will do the hard part myself, I don't want a botch job, knowing my luck he would severe the existing cables in my cable pipe or something.. As you say then hopefully he will spend more time setting the damm dish etc up properly.
     
  8. AV Junky

    AV Junky
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    Sounds like some good advice here. Bear in mind that many of the installers $ky use are not specialists - they are wire-up and go merchants. Usually have a lot of jobs to fit in, so anything taking longer than usual will not go down too well. I did a lot of the work myself before my last install to make sure it was done as I wanted. The installers were quite happy to do the connecting up etc.
     

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