where do I complain about sky?

chmaiden

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was messed on upgrading to sky + around by the engineers after waiting a fortnight for them to come round, and then they didnt have enough cable (I have a normal sized semi so not sure what they were expectng) and then offered me the next slot...another fortnight!!!
have emailed [email protected] which seems to be the only address on the site, but wondered if anyone else had another more appropriate address?
tia
 
Do Sky have to answer to Ofcom? I suppose they do in terms of what they broadcast but not in terms of their subscription and installation service.
 
....like the style of going to the top man...what i normally do but thought that I would give them a chance first!!!...sent him a mail and a copy of the unanswered complaint...hasnt been rejected yet!!!! (but then again, hasnt been answered either!)
 
give it a few days and one of the exec office will be on to you to sort it out - worked a treat in my case!
 

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