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where do I complain about sky?

Discussion in 'Sky Digital TV Forum' started by chmaiden, Jun 9, 2005.

  1. chmaiden

    chmaiden
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    was messed on upgrading to sky + around by the engineers after waiting a fortnight for them to come round, and then they didnt have enough cable (I have a normal sized semi so not sure what they were expectng) and then offered me the next slot...another fortnight!!!
    have emailed sky@skydigital.com which seems to be the only address on the site, but wondered if anyone else had another more appropriate address?
    tia
     
  2. marchdj

    marchdj
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  3. scitech

    scitech
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    Do Sky have to answer to Ofcom? I suppose they do in terms of what they broadcast but not in terms of their subscription and installation service.
     
  4. chmaiden

    chmaiden
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    ....like the style of going to the top man...what i normally do but thought that I would give them a chance first!!!...sent him a mail and a copy of the unanswered complaint...hasnt been rejected yet!!!! (but then again, hasnt been answered either!)
     
  5. marchdj

    marchdj
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    give it a few days and one of the exec office will be on to you to sort it out - worked a treat in my case!
     
  6. chmaiden

    chmaiden
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    bingo!!! cheers for that :thumbsup:
     

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