Where (apart from V) can I buy a 63" Samsung?

[wildebed]

DWs have none in - very is a joke - where are they?

 

[rongood]

DWs have none in - very is a joke - where are they?

Looks like out of stock everywhere M8

Froogle'd it HERE

Pricerunnered it HERE

Pre order on all

Looks like you will have to choose one of em and stick with it

ATB

Ron

 

[hassa01]

Simply Electricals have them.

 

[Sunshinewelly]

DWs have none in - very is a joke - where are they?

why is very a joke - to be fair to them they have come through on all their orders - also cheapest price by far on the net at very

i found their customer service to be spot on as well

 

[wildebed]

why is very a joke - to be fair to them they have come through on all their orders - also cheapest price by far on the net at very

i found their customer service to be spot on as well

OK - ordered 30/5 - paid £1256.05
They insisted I open an account for remaining £1000
Got confirmation of order and text - due date 6/7
Checked online several times - all OK
Then checked and "order rejected" was on the page
I called - interminable wait time then garbled story about "dropped off system"
Reinstated order
Then checked - the price had risen by aprox £440
Called again - assured would be OK
checked again - no change
Checked again - no change on price but due date now 20/8
I called - cancelled order - they said they would refund me
Checked online - "Order Cancelled" but still in debit for aprox £860 (???)
In the meantime received 4 emails - all from different people - all with different info
Called Shop Direct -was assured my bank had been re-credited with my cash
Called bank for 2 days - no repayment received
Tried Shop Direct page (Customer 1st it says - ironic eh?)
The links are dead
Sent emails = no replies
The matter will now have to go through the Disputes Process (Thank God I used a credit card)


Hope that makes it clear - I have no Idea why but nobody has any sense of continuity - every communication has to start from the beginning

I am happy for you that it went well - but if you google the Shop Direct/Very complaints then you will find they are outstandingly bad at customer service and resolving problems - be they issues such as mine or faulty goods.

 

[Sunshinewelly]

I have to say that i have used VERY on a couple of occasions and have had no problems with them.

They were great on the phone and even applied a 10% discount for me even though i did not open up an account with them.

my tv arrived early - happy days

 

[wonneil]

my tv arrived early - happy days

Wow you've bought a brand new 3D tv and all you're watching with it is the Fonz!

 

[Sunshinewelly]

Wow you've bought a brand new 3D tv and all you're watching with it is the Fonz!

nice one