Question What's going on with my new TV?

I'mStuckInMyTV!

Novice Member
I recently bought a Sony Bravia KDL40R453C but I haven't had it for more than a few months and an issue has cropped up. From time to time, the picture freezes and can't be unfrozen unless I turn it off at the mains. It is unresponsive to all remote control input during this time.

Does this sound like something that can be sorted out, or does it sound like a warranty job? If it's of any help, it has only been doing this since I tried using an external USB HDD with it. I have since uninstalled and disconnected it but the issue still occurs occasionally. Could factory resetting the TV help?

Thanks in advance and Merry Christmas!
 

I'mStuckInMyTV!

Novice Member
It just happened again today. :( I would expect much better from Sony.
 

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