What is this white patch of light on my brand new tv i got 1 hour ago

Discussion in 'Samsung TVs Forum' started by Live1, Oct 5, 2018.

  1. Live1

    Live1
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    Hi guys I noticed this white patch on the screen viewing a black screen . But als9 noticed it's there all the time regardless of the colour the panel is displaying .The tv is 32 inch h 1080p led tv samsung is this defective?ibe tried to turn the back light off and its still visable.do I need to get an exchange?I've never seen this before on all my LCD tv's here is a pic
    [​IMG]
    [​IMG]
    [​IMG]
    Playing the ps4 is very visable and also watching tv what is this ?

    I've never owned led before only cheap LCD tv from brands like logik or alba lol and they had no issues
     
    Last edited: Oct 5, 2018
  2. teatwosugars

    teatwosugars
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    It’s backlight bleed.

    Take it back to the store to replace it or refund you.
     
  3. Trollslayer

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    It looks like a fault, backlight leakage I would guess.
     
  4. Live1

    Live1
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    So this is not normal ?dam I never have any luck when I buy new electronic devices. The first one arrived with a cracked glass screen .I had to wait a week for the replacemt that arrived today and this is the crap I receive .Very dissapointed tbh
    The tv looks perfect apart from that white patch
     
    Last edited: Oct 5, 2018
  5. Trollslayer

    Trollslayer
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    Definitely not.
     
  6. Live1

    Live1
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    Any more insite guys? Now I know it's called led light bleed .googling it people are saying it's normal and have had 5 replacement and its still there to varying degrees
    So I really don't know what I should do
     
  7. Trollslayer

    Trollslayer
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    A degree of bleed is normal and it tends to change slowly across the screen. The second picture shows a one distinct place where it is almost as bright as the menu text and that is definitely wrong.
    It suggests something in the backlighting has come loose.
     
  8. Live1

    Live1
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    The white patch is defo only in that 1 place. The rest of the screen is normal
     
  9. Trollslayer

    Trollslayer
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    Bleed would be spread over a wide area.
     
  10. Live1

    Live1
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    Ok I'm going to have to go through bs trying to get my 3rd exchange .this is gonna be hell
     
    Last edited: Oct 6, 2018
  11. Trollslayer

    Trollslayer
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    What make/model is it?
    Just out of curiosity.
     
  12. Live1

    Live1
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    Bump
     
  13. Live1

    Live1
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    Last edited: Oct 6, 2018
  14. zeppelino

    zeppelino
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    Return it. The issue is due to a gap between the backlight and screen.
     
  15. Live1

    Live1
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    Ok guys I've book a replacement 3rd time lucky I guess.this tv was 280 pounds amd has backlight bleed maybe because it's a cheap tv?So if the 3rd replacemt has the same issue I'll get a refund and buy an expensive Samsung tv.as expensive tv should be perfect right?
    Remember I only use tv to play my ps4 really .I don't watch tv as it sucks
     
  16. Live1

    Live1
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    I did some googling and it seems all led tvs have light bleed .so even if i get this 3rd replacement it will have the same issue but potentially worse.and even the 4k high end Sammy led tvs all have light bleed aswell it seems
     
  17. John7

    John7
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    That is not bleed though. That is a point source light which is an assembly/material defect.
     
  18. Live1

    Live1
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    Thanks John the other members said it was light bleed so I was confused.
     
  19. zeppelino

    zeppelino
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    Forget about perfection. Not possible at any price point. Hopefully next one is fine
     
  20. Live1

    Live1
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    I'll post pics of the next tv when it arrives in a week or 2.as they will collect this one on Monday.takes a week to get processed .Then another week to exchamge
    And you experts can tell me if it's acceptable or not hopefully I'll be able to keep the next tv
     
    Last edited: Oct 6, 2018
  21. John7

    John7
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    No, light bleed is a diffuse glow over a larger area. It's not as bad/distracting as your fault. Yours is a bright point source which is constantly "in your face" and very distracting.
     
  22. Live1

    Live1
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    Thanks guys I'll ressurect this thread soon when I get the 3rd replacemt
     
  23. Live1

    Live1
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    Hi guys back again 3rd replacemt coming tommrow I'll post pics
     
  24. simonlewis

    simonlewis
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    I hope you are third time lucky.
     
  25. Live1

    Live1
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    Thanks bro finger crossed.im not expecting perfection but as long as it's better than the the last
     

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