Weird no picture issue on Samsung Q950R

Bimsi

Novice Member
Hello.

So I have been having this odd issue with my Samsung Q950R. Where it randomly will not show pictures after changing hdmi port or when turning it on. I still get sound from my soundbar.

The part that really confuse me is that when i use "hdmi troubleshoot" I get picture and sound.
Filmed it here -

This happens on all ports. I bought two new hdmi cables and I still have issues. Contacted the store where I bought it and they changed the hdmi ports on the one connect box and replaced the one connect cable. Still having issues. So they are saying the tv is fine, it has to be something else that is doing it.

Hdmi port is connected like this:
  1. Hdmi port 1 - Not in use.
  2. Hdmi port 2 - Nintendo Switch
  3. Hdmi port 3 - q900t soundbar with Nvidia shield pro 2019.
  4. Hdmi port 4 - pc
I have not done much in general settings, expect turned on "input signal plus".

Anyone here got some tips to help out?
 

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