Hi,
Greetings! This is my first post. I finally bought a Sharp LC42XD1E on the collective advice of many here. This is my first LCD TV and I was extremely nervous at the purchase because of comments about banding, buzzing and other issues. With hindsight, I should have bought from Dixons. They have a really good returns policy. Instead, I bought it from www.webelectricals.co.uk.
To cut the story short, the screen has six dead sub-pixels. Three are green, including one which is left of centre. That one is very visible when using it as a monitor with a PC. The retailer contacted Sharp and got a response that it isn't a defective screen. Apparently, you need about 30 dead pixels, according to WebElectricals, before it can be classified as defective. Anyway, I've exercised my right to cancel within 7 days to return the TV for a refund. WebElectricals will collect the TV but will charge an extortionate £75 for the collection. Would one consider that as "exceeding the direct costs of recovering any goods supplied"? I will investigate that one because it doesn't sound quite right. I'll have to ask one of the lawyers I work with.
I'm ordering the same TV again from Dixons. Their collection free is slightly more reasonable at £20. Apart from the dead pixels and very slight vertical banding in the centre of the screen, the screen is fantastic.
Nikki
Greetings! This is my first post. I finally bought a Sharp LC42XD1E on the collective advice of many here. This is my first LCD TV and I was extremely nervous at the purchase because of comments about banding, buzzing and other issues. With hindsight, I should have bought from Dixons. They have a really good returns policy. Instead, I bought it from www.webelectricals.co.uk.
To cut the story short, the screen has six dead sub-pixels. Three are green, including one which is left of centre. That one is very visible when using it as a monitor with a PC. The retailer contacted Sharp and got a response that it isn't a defective screen. Apparently, you need about 30 dead pixels, according to WebElectricals, before it can be classified as defective. Anyway, I've exercised my right to cancel within 7 days to return the TV for a refund. WebElectricals will collect the TV but will charge an extortionate £75 for the collection. Would one consider that as "exceeding the direct costs of recovering any goods supplied"? I will investigate that one because it doesn't sound quite right. I'll have to ask one of the lawyers I work with.
I'm ordering the same TV again from Dixons. Their collection free is slightly more reasonable at £20. Apart from the dead pixels and very slight vertical banding in the centre of the screen, the screen is fantastic.
Nikki