ScubaDrunk
Established Member
Just a heads up
I ordered the Popcornhour from Ripcaster.co.uk online on Sunday 25th as there website is showing these items "In Stock"
I then received the following email after i emailed them Monday afternoon asking for the tracking number
Hello Paul,
Unfortunately our shipment (which was due on Friday) has been delayed and your order will not ship until Wednesday for delivery on Thursday.
I am sorry for the extended delay in fulfilling your order. Normally we turn things around very quickly. If it helps, we can ship to your work address?
We use City Link and a tracking number will come out to you on the day before delivery (any time up until 7pm).
The parcel will be trackable from 8pm that evening.
Once again, please accept my apologies for the delay.
Many thanks,
Anna Robinson
I have emailed them today asking for the tracking number once again and have received no response as yet.
I have also tried ringing the number constantly and have left a messege but still no response or call back.
WHY if they DO NOT have them in stock do they trick us into beliving they are "In Stock" on there website. https://www.ripcaster.co.uk/node/329
If they have the know how too build a website like they have, then i'm sure they have the know how to modify it to show "Out Of Stock" in which case i would have ordered from elsewhere that has them in stock
Just thought a heads up to people on here was justified.
Topboy
I ordered the Popcornhour from Ripcaster.co.uk online on Sunday 25th as there website is showing these items "In Stock"
I then received the following email after i emailed them Monday afternoon asking for the tracking number
Hello Paul,
Unfortunately our shipment (which was due on Friday) has been delayed and your order will not ship until Wednesday for delivery on Thursday.
I am sorry for the extended delay in fulfilling your order. Normally we turn things around very quickly. If it helps, we can ship to your work address?
We use City Link and a tracking number will come out to you on the day before delivery (any time up until 7pm).
The parcel will be trackable from 8pm that evening.
Once again, please accept my apologies for the delay.
Many thanks,
Anna Robinson
I have emailed them today asking for the tracking number once again and have received no response as yet.
I have also tried ringing the number constantly and have left a messege but still no response or call back.
WHY if they DO NOT have them in stock do they trick us into beliving they are "In Stock" on there website. https://www.ripcaster.co.uk/node/329
If they have the know how too build a website like they have, then i'm sure they have the know how to modify it to show "Out Of Stock" in which case i would have ordered from elsewhere that has them in stock
Just thought a heads up to people on here was justified.
Topboy