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Washing Machines - which make is most reliable?

difficult

Active Member
I had Bosch washing machine. I had 5 years extended warranty. As soon as my warranty expires. it died within couple of months.

I do feel very disappointed. It does feel like, it has been programmed to die as soon as warranty is over.
 

Squirty

Standard Member
I had Bosch washing machine. I had 5 years extended warranty. As soon as my warranty expires. it died within couple of months.

I do feel very disappointed. It does feel like, it has been programmed to die as soon as warranty is over.

Just bad luck.
Bosch appliances have a minimum expected 2000 cycles (washes) as opposed to the likes of Hotpoint/indesit/Beko of 800.

But like all things it will depend on luck and circumstances.
 

DOBLY

Well-known Member
Just bad luck.
Bosch appliances have a minimum expected 2000 cycles (washes) as opposed to the likes of Hotpoint/indesit/Beko of 800.

But like all things it will depend on luck and circumstances.
and user care : error ratio
 

wokeye

Active Member
I wouldn't personally spend a lot on a washing machine. I'm not paying over the top prices for a premium brand. I read about them and decided that they were all pretty crap and as such bought a Curry's Essentials one 6 years ago for £150. It's never missed a beat, if it fails its going to the dump.

I used to be hung up on brands of dishwasher, as I had a Bosch in my previous house for a decade. The tablet dispenser is garbage on them, had trouble with that twice, but I fixed it myself. The only other type of dishwasher I used was some unbranded one on holiday at Center Parcs that was utter garbage and never dried the dishes. When I moved house I couldn't find a house to buy and had to rent for a while. There was a slimline slot for a dishwasher. So I bought one for £50 off Facebook. Its a Kenwood that is at least 10 years old, I can't even find instructions for it on the internet. But its performance is right up there with a Bosch in every single respect. Its an old machine, and the new ones could well be a pile of junk that kenwood make. I certainly wouldn't pay a lot for Bosch or a Neff again.

I had an integrated Bush fan oven in my last house that cost me £120 from Argos, was superb, reliable and correct temperature.

Maybe appliances are like cars, people love the branding. I kind of get it with a car, just. But with an appliance, no ******* way...
 

ThinkGlobal01

Novice Member
Reliability should be measured by the percentages of actual service calls versus sales. The quality of spinners, motor, it's overall body makes it more reliable. Apart from this Life cycle of electric equipment is also a factor which makes it more reliable.
 

Squirty

Standard Member
It's very difficult to separate anecdotal stories about appliances from the real facts when your sample size is in single figures.
We've all had that machine that either exceeds or fails our expectations, but should you really judge a whole swathe of appliances and makes based on such few experiences?

There isn't a simple answer, I've been repairing and installing machines for over 30 years and when asked what brands people should buy it's getting harder to confidently predict the rough lifetime of any particular make or model that I sell. It's even harder when once traditional British or European brands are manufactured in China at knockdown prices and marketed over here as 'made in the EU'.

The reality is of course that the cheaper machines tend to give poorer results and break down far more often than the better quality brands. That's just simple fact.
But it's very hard to convince some of that when the cheap pile of crap they have is somehow miraculously still running after 8+ years
 

EUarmy

Active Member
My cheap Servis washing machine broke down for the first time after 17 and a half years of regular use. Has a Miele ever lasted this long?
Tried to buy Servis again; but was unable to so ordered an LG which already included a 5 years parts and labour warranty
 
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JamesGames

Standard Member
A few people have recommended AEG however I have to disagree. We're currently having a terrible time with our washer dryer and it's had all sorts of issues. It's been noisy, leaking, not drying. Fortunately it's been repaired under warranty but we've had around 5/6 parts replaced over the past 2 years.
 

Adrian E

Active Member
Doubt the OP is still reading this lol

Miele still going strong when we moved house, after 13 years service and only one call out for a faulty condenser on the tumble drier side. Good indy repair man resolved with no issues. Sold it when we moved house as now have a utility room with x2 appliance slots.

Current washing machine is a circa 2015 LG direct drive, which last owners of our new house left behind. Bloody noisy and doesn't clean as well as the Miele. Everything about it is flimsy, no shut off valve at the water inlet either. Shopping for a heavily discounted Miele in end of year clearances.

Didn't buy a Miele tumble drier - more expensive than we wanted to spend, so bought a highly reviewed by Which? Bosch heat pump one which works really well and doesn't cost a fortune to run.

Another vote for Siemens quality overall on their top end appliances too - it's just 'posh' Bosch - although the dishwashers are now made in Turkey and aren't as good as the one we had before our first Miele.
 

speccy4eyes

Standard Member
My cheap Servis washing machine broke down for the first time after 17 and a half years of regular use. Has a Miele ever lasted this long?
Tried to buy Servis again; but was unable to so ordered an LG which already included a 5 years parts and labour warranty

Yes our Miele washing machine was 26 years old when we moved house and left it , still going strong I believe.
replaced it with another Miele , should see us out.
 

5morris

Novice Member
Our first washing machine was a Bendix 1000 spin (cant remember model number) which we rescued out of our neighbours back yard, was around 3 years old at the time. Fitted a new water pump and apart from a set of drum bearings and belt 15 years later, we had it for another 5 years so lasted approx 23 years. we only got rid as spares where getting difficult to source.
Bought a second hand Miele at 10 years old, looked and still looks brand new 3 years ago. still working with no repairs, but boy is it heavy. previous owners wanted rid of it because the wife wanted the latest model??????????????????????
 

hifinutt

Standard Member
Got about 4 aeg, 1 Bosch, 2 hotpoint in use . They are all very good and apart from one aeg blowing up after 5 years they have been extremely good. I like the way aeg and bosch are made
 

Chota pai

Member
I had Bosch washing machine. I had 5 years extended warranty. As soon as my warranty expires. it died within couple of months.

I do feel very disappointed. It does feel like, it has been programmed to die as soon as warranty is over.
 

password1

Active Member
we had a meile dryer and a meile washing machine which. lasted about 10 years. had hotpoint before.. lasted 2 years. we use the machine at least 2 or three times a day every day.

we replaced the meile with a Bosch as the cost of repair was too expensive compared to a brand new Bosch albeit bottom of the range. after 5 years the Bosch broke down.. we repaired it ourselves using parts off eBay.

we still have the bosch but we bought Samsung washing machine whilst waiting for the bosch spares.. the samsung is almost 2 years old and no problems so far but we have two machines now as we wasn't going to repair the bosch due to cheaper and easier than we thought.

the meile dryer is still going strong..
 

anticlaus105

Well-known Member
We had a Hotpoint WMF760. I fitted a new drainage pump after about 3-4 years. We moved house and it lasted another 2 years before the bearings went. I think this may partly be my fault as it was tightly wedged in.

Replaced it with a Miele WWI 660. My only annoyance with this is the connectivity isn't as good as it could be. We use the twin dos system and sometimes it runs out of detergent and it isn't overly obvious.
 

HMHB

Distinguished Member
I think there's probably good and bad in most brands. My John Lewis branded washing machine is still going strong after 14 years of use (I've probably jinxed it now!!). I'm not sure what make it was re-badged from but it doesn't owe me anything :)
 

ashenfie

Well-known Member
Had Bosch in the past seam to last 5years. Gone to LG now , it to early to tell but it appears better made.
 

Sloppy Bob

Member
I think there's probably good and bad in most brands. My John Lewis branded washing machine is still going strong after 14 years of use (I've probably jinxed it now!!).
I looked into JL washing machines and bought one, 3 year warranty as standard. 4 years on it's gone phut and not cost effective to repair.

Just ordered a new Samsung as it has 5 yrs warranty as standard as opposed to most which are one or two at best unless I spend double.
 
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HMHB

Distinguished Member
I've been looking today as well. They are doing the same 5 years warranty on the LG machines as well. I'm wondering if it's time for me to get something newer :)
 

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