Washing Machines - which make is most reliable?

Discussion in 'Domestic White Goods Forum' started by saintie1, Feb 4, 2017.

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  1. saintie1

    saintie1
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    I am hoping those who fix washing machines would have most knowledge, as opposed to those who own a washing machine saying theirs either works well/or breaks down a lot. So there it is those in the business which brand would you buy?
     
  2. indianwells

    indianwells
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    The engineer who fitted my Miele washing machine, dryer and dishwasher said he couldn't remember the last time he was called to repair any of this company's kit. I didn't buy any of them off him either so have no reason to doubt him.
     
  3. BT Bob

    BT Bob
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    I've always believed Miele to be about the best - never owned one, though.

    My last 2 have been Bosch - I gave my old one to my daughter when she moved into a flat (it's still going) and bought a new one. Both are on their second set of brushes, but that's it. Not other issues with either.
     
  4. SyStemDeMoN

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    Miele are the best for reliability but I have known them to break down but I suspect that was due to the owner overloading them repeatedly. But the cost can be off putting. They used to have a 25 year guarantee and I remember replacing a 24 year old one with a new one when I worked at comet through the 25 year guarantee.
    I have just bought an AEG though and it is a beast. The only noise comes from when its filling, emptying and spinning.
     
  5. saintie1

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    I had heard that although Meile were very good (basically industrial machines for the domestic market), they needed specialists in to repair them, i.e. normal appliance guys did not have the necessary skills to fix industrial machines. How true this is I do not know.
     
  6. nabby

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    We replaced a Siemens tumble dryer with a Miele one about 9 months ago and the quality difference is vast! Up till now I've always bought Siemens for white goods but as I get new ones I'm moving to Miele instead.
     
  7. NewfieDrool

    NewfieDrool
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    I went from Bosch to a Miele and it's great. The Bosch never seemed to get the clothes fully clean for some reason and was a bit rough in its approach where as the Miele does great and had an 8 year warranty.
    To be fair my old Bosch lasted well and I probably did not notice the slow decline in performance.
     
  8. sergiup

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    I'd say Miele as well, based purely on my experience of their vacuum cleaners (not the recent China made ones though). But we don't own a Miele wm because it doesn't come in silver, which was the Mrs primary requirement... I know, I know.
     
  9. shahedz

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    LG . Most are direct drive so very quiet . A rated, and huge drums. Amongst our extrended family 4 households own one. First one lasted over 12 years of heavy use.
     
  10. danmc_82

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    IMO all older white goods, no matter what brand seemed to last alot longer than todays offerings.

    When I first moved out I had a Whirlpool washer bought for me for £50 and was already 10 years old. I had it another 10 years before the hot water element packed in. Would still wash in cold water.

    I've had an electrolux tumble dryer given to me by my parents which was bought when I was 2.
    Lasted 34 years before packing up.

    By the way, Miele are the best :D
     
  11. whizzkid11

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    Meile used to be the best.... quality has gone down as of late.

    We bought one of the very first LG Direct drives in 2002, still running strong.

    Also AEG is robust.
     
  12. Kwman

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    Another Miele vote. Washing machine is still going strong after 12 years. *touch wood*
     
  13. coolblu

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    I got LG washing machine and dryer - would highly recommend this brand. Quiet, huge drum (12kg load wahing maxhine), steam wash capabilities, easy to use, plays a tune at the start and end of a wash...

    Meile is good quality and is built to last, but the tech behind them seem way behind tbe korean companies.
     
  14. DOBLY

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  15. Simian Sibling

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    I presume none of the above are washing machine repair men, which the op only wanted to reply, so I will add to the lg fan club. Ours is great. Silent, efficient and has a large drum. Also came with a 5 year warranty.
     
  16. Wahreo

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    I wouldn't pay more than £300 for a washing machine nowadays.

    Even if you pay that and get it repaired a couple of times in a decade, it'll still be cheaper than a Miele.

    As reliable as a Miele machine is, washing machines still fail.

    I have only ever owned two washing machines- a Bosch which is still going after 15 years and a Beko which is two years old.

    The Bosch has probably cost me in the region of £500 from initial purchase to current day in repairs.

    That said, Miele machines are very well made, they weigh a tonne especially some of the older models.
     
  17. jenam93

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    I believe Miele weigh a ton because they use solid metal to stabilise the drum. Most other brands use concrete/stone.

    If you live in a hard water area, the most important thing to do is descale the machine regularly.

    Current Siemens that we have has had 3 new elements in 4 years, fortunately all covered under warranty so far......
     
  18. coolblu

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    Most reliable washing machine Ive experienced are the basic model Indesit ones withe dials. Ive got one thats 11 years old, still going strong. My parents had one that was 21 years old, still going but was binned because of house refurb.

    The good old dials seem to have less circuitry that could go wrong.

    And they were cheap as well, about £200.
     
  19. spinaltap

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    Miele.
     
  20. larkone

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    You need to temper peoples responses with how much they paid for their machine in the first place. Siemens/Bosch/Neff (all the same company) have their cheap machines made in various places around Europe (Spain/Italy etc.) where labour rates are cheaper and quality is average. They have to compete on price at the lower end of the market. Their higher priced kit is made in Germany and the quality is much higher.

    I used to work for Siemens and used to get 40% discount so only bought their top of the range machines. Our washer/dryer and dishwasher both lasted 18 years in our ownership and we left it at the last house still working. The oven and gas hob were installed for 15 years without fault and also left there still working.
     
  21. Cliff

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    Personally I don't think we should be looking for ''the washing machine that lasts 20 years'' . Times have changed.

    The expensive one may still get small faults.
    A cheap or expensive machine, could equally need a new drain pump, because a tooth pick or hair pin got inside and ruined the impeller. The water valve solenoid could go open circuit, the brushes wear out, or control board needs replacing. These will cost a lot to replace plus call out and labour.
    So its not all about the main bearing!

    Even after 5 or 6 years there could be issues with lime-scale, leaky seals and general dirt in the machine.
    My policy is now, go for the decent 350 pound one, in the sale, and replace after 5 years.
     
  22. Gavtech

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    I see that as a good thing.

    'Tech' on white goods is largely a piece of unnecessary value-added nonsense that for the most part only adds a reliability weak-spot.
     
  23. coolblu

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    True...but then I would prefer to buy a brand like indesit for a fraction of a price of a Meile.
     
  24. coolblu

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    That's the way of consumerism and today's 'throw away' society I suppose. Which is shame because I love quality built goods and am loathed to bin something if it still works.

    My parents indesit had never broken down in 21 years and my indesit needed to have a engineer called out twice in 11 years (due to drive belt slippage both times due to over filled drum).
     
  25. beanoir

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    How very environmentally conscious you are, well done.

    I’d rather pick up a decent quality piece of engineering to replace mine, something that lasts 20 years, rather than finding a way to dispose of 4 used heaps of plastic and rubber in that time.
     
  26. ristac

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    Had an LG Direct drive for 6 years, as good as the day we purchased it, very impressed
     
  27. difficult

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    I had Bosch washing machine. I had 5 years extended warranty. As soon as my warranty expires. it died within couple of months.

    I do feel very disappointed. It does feel like, it has been programmed to die as soon as warranty is over.
     
  28. outoftheknow

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    Me too and it is used pretty much every day.
     
  29. Squirty

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    Just bad luck.
    Bosch appliances have a minimum expected 2000 cycles (washes) as opposed to the likes of Hotpoint/indesit/Beko of 800.

    But like all things it will depend on luck and circumstances.
     
  30. DOBLY

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    and user care : error ratio
     

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