Washing machine broken - repair or replace?

Discussion in 'General Chat' started by imightbewrong, Mar 26, 2017.

  1. imightbewrong

    imightbewrong
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    Our AEG washing machine seems to have given up the ghost - approx ten years old. Made a pretty bad racket while the drum was turning on the last run. This run it made the same noise then stopped after about ten minutes and caused a flood. The waste seems fine so think it's leaking internally.

    Google suggests failed bearings with most of a day needed to replace - haven't looked too deeply.

    Repair or replace?
     
  2. danmc_82

    danmc_82
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    If it were me id replace. 10 years isnt bad going but what else could fail shortly after?

    Washers are cheap and pretty decent now.
     
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  3. sep8001

    sep8001
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    Replace here too, have a look at Samsung some come with 5 years warranty.
     
  4. SteveCritten

    SteveCritten
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    If it wasn't mechanical I would try fixing. But this case I would replace.
     
  5. jasonf01

    jasonf01
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    I had a 12 year old Candy Washer/Dryer have a bearing failure back in 2009, thought it was possible to fix the bearing myself and got the parts, but after stripping the machine down to the drum found that the bearing on this model (possibly washer/dryer-specific maybe) was in a welded section and was impossible to get out without cutting the tube that it was in.

    Apart from that, I would have been able to complete the job. It's a very involved process, and you tend to have to empty all the parts out of the outer shell of the machine to get to the bearing, so it's not really for the faint-hearted, but it is definitely possible.

    Replaced the Candy with a Zanussi that didn't last anywhere near as long (Apparently a logic board problem so common in Electrolux group models that people are starting to wonder if this is an inbuilt-obsolescence trick), now I'm on a direct-drive Samsung which has been a revelation in terms of how far washer design has come.

    Jas.
     
    Last edited: Mar 27, 2017
  6. DarenD

    DarenD
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    As above we had a Hotpoint Aquarius that needed a new circuit board. Got an independent repairer in who assessed for £10 and said it was atleast £100 worth of repairs and as already mentioned we were told just to replace with new as another repair won't be far away
     
  7. DLoop

    DLoop
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    Zanussi are not part of the Hotpoint Group, they are part of Electrolux.
     
  8. nheather

    nheather
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    The rules I now apply to washers and dryers.

    1 - buy cheap(ish). Not uber-cheap but don't pay more for fancier brands
    2 - get machines that do the basics that I need - why have a machine with 36 programmes when you only ever use 3 of them
    3 - when it breaks and it is a basic repair that I can diagnose and do then I repair myself
    (heating elements, starter capacitor, door seal, belt, door interlock. brushes etc
    4 - if I can't diagnose/repair than I replace, knowing that to call someone out will cost a good proportion of whet a replacement will cost

    Cheers,

    Nigel
     
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    Last edited: Mar 26, 2017
  9. IronGiant

    IronGiant
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    I'd add to that 5) buy a bigger capacity/speed one than you need.

    If you never meet the maximum load and don't use max spin it will hopefully last longer than a smaller machine running at it's limit.

    Oh and for IMBW 6) buy a Beko ;)
     
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  10. monkeyfist

    monkeyfist
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    I'm the opposite.
    I have had 1 miele washer dryer for the last 10yrs which has never skipped a beat. No breakdowns, no repairs. 3 "cheaper" brands In the 10 years before that, Zannusi, Candy, Whirlpool. (I think something like 2 mother company's own 80% of the brands out there anyway) When you add up the total cost, the Miele, although initially more expensive, has proved to be cheaper in the long run not to mention zero hassle as opposed to swapping out, disposing the cheaper ones.
    "Throw away culture" is a problem. In my view buy cheap buy twice is never more appropriate than with washing machines! Especially washer dryers!
    Unless things have changed in the last 10years.
     
  11. noiseboy72

    noiseboy72
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    Most machines in the past 10 years have sealed outer drums, so are very difficult to replace the bearings on. Pumps, motors and control boards can all be replaced, but as it is the sealing on the bearings - followed by the bearing itself that normally kills the machine, is it worth it?

    Having had 3 cheap and cheerful machines over the past 22 years, we now have a more expensive *And larger capacity) Samsung machine with a direct drive motor and a full 5 year warranty - 10 on the motor and inverter. Time will tell if the extra £100 was worth it!
     
  12. IronGiant

    IronGiant
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  13. SyStemDeMoN

    SyStemDeMoN
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    I recently got a new AEG.
    What a machine. Free 5 year warranty parts and labour. And its silent ! You can only hear it filling and draining.
     
  14. imightbewrong

    imightbewrong
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    Thanks all - yes I think we have landed on replace. Now to find one - which AEG did you get @SyStemDeMoN ? We've been happy with ours (until today).
     
  15. SteveCritten

    SteveCritten
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    IMG_0344.PNG Top 3 on which
     
  16. SteveCritten

    SteveCritten
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    IMG_0345.PNG Next 3
     
  17. nheather

    nheather
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    Here's the problem I have with the likes of Miele.

    They are more expensive, between 3x and 5x what I would normally pay for a washing machine.

    They do seem to be well regarded and I hear things like "I've had mine for over 10 years and it has never missed a beat". And they advertise things like "Tested for the equivalent of 20 years use".

    All great, so what warranty do they offer? - lifetime, 10 years, maybe 5 years - no just 2 years. So if their product is so bomb proof, why don't they put their money where their mouth is and give you a decent warrantee.

    Like all products it all comes down to probability, you might get a good one, an average one or a poor one.

    An Indesit and a Miele may both last over 10 years, the probability is likely to be higher with a Miele. Equally they could both break down after three years, probably less likely with the Miele but it could happen.

    And I suspect that when it comes to Miele repairs and spares they are going to be proportionally more expensive.

    So if the manufacturer or retailer were to guarantee that a Miele would last be over 10 years without repair I would probably buy one. But all Miele are prepared to offer is two years which is the same as I will get if I buy an Indesit from John Lewis.

    Cheers,

    Nigel
     
  18. imightbewrong

    imightbewrong
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    Just browsing Currys, they seem to be split 50/50 with 2 or 5 year warranties - one has ten years.
     
  19. nheather

    nheather
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    Thanks, I just went to the Miele site and it said 2 years but you can purchase additional warranty to take it to 5 or 10 years. Perhaps with some models they throw in the extended warranty for free.

    Cheers,

    Nigel
     
  20. IronGiant

    IronGiant
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    Last but one dishwasher we bought was an AEG, it lasted less than 5 years. We had budget issues, so bought a Hoover. 10 years on it's fine. You can't win :)
     
  21. monkeyfist

    monkeyfist
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    Miele run free extended warranty's on selected products pretty much like a DFS sale i.e never seem's to be off.
    Register your product with Miele and the two years becomes 5 or 10, no extra charge.

    Includes call outs, labour, parts and brand new replacement if deemed unrepairable (all with Miele's in house repair staff).

    My washer dryer was £750 from John Lewis 10 years ago and that had a 10yr warranty when registered.
     
    Last edited: Mar 26, 2017
  22. McVicar

    McVicar
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    It's funny you should ask that...
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    *mental images of IG trying to clean his dishes with a hoover*
     
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  23. sim12

    sim12
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    If it is the bearings they are not the difficult to do even on a sealed drum , there are loads of youtube videos that point you in the right direction , i did them twice on my hotpoint , yes it is time consuming , but the bearing cost my £16 from my local washing machine dealer , i did not buy official hotpoint bearings they where third party ones that fit and did the job just fine , i got another 5 years out of my machine and went on to sell it second hand .

    Leaking water would be split a pipe or one that has just come loose, and it should be fairly easy to locate, turn the machine on its side , most older machines have hollow base that show most of the pipes .

    For me doing my repairs meant i had time to be able to shop around for a new machine on my terms rather than having to buy what is only avialable now.
     
    Last edited: Mar 27, 2017
  24. noiseboy72

    noiseboy72
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    Just out of interest, how did you split and reseal the drum? All the online info I have seen suggests this is very hard to do on plastic welded drums - which most budget machines now have.
     
  25. SyStemDeMoN

    SyStemDeMoN
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    It was this one from this store :
    Buy AEG L87405FL Washing Machine - White | Marks Electrical
    We got it when there was an offer on and got it for £485 when it was £538.99
    10kg drum !
     
  26. sergiup

    sergiup
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  27. sim12

    sim12
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    The drum had about 20 or so t30 screws in all the way around and once those was out it just had to be worked open , there was a rubber seal between the 2 halfs ,it was suggested online when resealing the drum to use extra sealant to be sure of no leaks i did'nt bother seal was that tight i just simply did'nt see how water could leak unless of course the rubber seal had perished, i hardest part in all fairness was getting the bearings out of the base of the drum.

    for every bit i stripped down i took a picture on phone for reference , its not a tough job at all just need a little of patience .To give a rough idea of what it is involved.

    Top of machine of , disconnect shocks , and blocks.
    Take seal of from door.
    remove the front of the machine
    machine on its side
    underneath .
    motor off
    fanbelt off
    shocks off
    disconnect all electric from drum.

    thats roughly the steps , then the drums came out forward on mine.

    but honestly once you start its all pretty straight forward its just a case of disconnecting everything from the drum , so you can get it out.

    And you also get to give you machine a good clean out ,its shocking what builds up in these things over the years.lol.
     
    Last edited: Mar 27, 2017
  28. mjn

    mjn
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    Replace the machine, i wouldn't bother replacing the bearings.
     
  29. jasonf01

    jasonf01
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    Thanks, edited.
    Jas.
     
  30. KyleS1

    KyleS1
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    This thread has come at a good time. After just replacing my dishwasher, I think my washing machine is on its way out. Sounds like a plane taking off on the spin cycle. Repaired last year with new brushes. I think it's just getting old...
    Time to hit up that staff discount again. Although there is a lotta love for Samsung.
     

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