When does the warranty start from? When you pre-ordered, when it's shipped or when they charge your card?

Tony Hoyle

Well-known Member
Normally it's when it arrives, but not everyone is the same.

It's worth reading the summary of the Distance selling rules

Of specific interest in this case is terms 3.120 (they can't force you to contact microsoft), 3.109 (the MS warranty is binding on the seller), and 3.67+3.87 (you have the right to use it to make sure it works properly first!)

So basically as long as you buy from a UK seller you're covered.. don't worry about it.

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