Warranty on 2nd Hand Consoles

AdamskiSB

Standard Member
Hi Guys,

i may have the opportunity to buy a pretty much brand new ps3 off a friend at a good price. but im unsure of the warranty system. if it were to go wrong would i be able to send it back even though im not the original owner? is it a case of filling out a warranty card in the box and sending it away?

any help would be much appreciated.

Adam
 

theshabster

Distinguished Member
So long as you have the original receipt, then you should be fine :smashin: some people have even managed to get their units repaired without proof of purchase - Sony are generally quite accomodating with their aftersales.

The warranty stays with the console, and is between the console & Sony - It's not owner specific.
 
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AdamskiSB

Standard Member
thanks for the reply.

ill try and get the receipt. Im hoping not to need a warranty obviously, but it would be handy.

so how does the warrenty work, is it paper or electronic?

Adam
 

Flatcoat

Active Member
If your console went wrong and you phone Sony to arrange repair they will tell from the serial number where it was bought and when. As long as it was bought from a legit shop they will then cover any repair that is needed under warranty.
 

alsina

Novice Member
If your console went wrong and you phone Sony to arrange repair they will tell from the serial number where it was bought and when. As long as it was bought from a legit shop they will then cover any repair that is needed under warranty.
This is not true. Sony do not keep track of serial numbers in this way and would have no idea when a shop sold it. You need a copy of the original purchase invoice, otherwise in my experience of working in a Sony service centre, 99% of the time Sony will not authorise 'under guarantee' repairs.
 

Flatcoat

Active Member
My PS3 went wrong and when I phoned for repair with the serial number, they told me where and when the PS3 was purchased (Woolworths).

This is not true. Sony do not keep track of serial numbers in this way and would have no idea when a shop sold it. You need a copy of the original purchase invoice, otherwise in my experience of working in a Sony service centre, 99% of the time Sony will not authorise 'under guarantee' repairs.
 

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