I have used Movietyme for quite a while, in fact Ive bought the vast majority of my HD-DVDs from them. Some discs have taken a little longer than expected but overall they have been pretty good. That is until I tried to return a scratched disc. I sent the disc back using their returns process on the 23rd of July, now nearly a month later they are saying they will send the scratched disc back to me if it plays correctly. I find this totally unacceptable, its not like I have returned a lot of discs this way, its only 1 out of 30+ HD-DVDs. Is it too much to expect a replacement for discs that arrive marked or scratched?