Bit of a long story this, but be warned if you want to buy from Empire Direct .co.uk. I ordered a Rotel power amp 3 weeks ago from empire direct .co.uk. They said that they would have to order one from Rotel. They debited my credit card after a few days. They said that it would take a week to get the amp in stock. A week went by, still nothing. phoned them back, said it would arrive in stock next Monday. By this time i was ****ed off with the whole thing. Anyway I stuck with it as it was the cheapest place I could find in shops and the internet. I booked a whole week off work so I would be in to sign for it as Empire said they would not leave it a the local postal office. I waited in all day for it to arrive, but it didnt. Phoned Empire again, the same bloke said it would be with me Thursday of the same week as the amp got misdirected somehow. Thursday i phoned the courier service to find out if it was coming. no amp to be delivered! I was fuming at this point, so i phone empire again only to be told that the amp still hadn't come in from Rotel. I said to the guy at empire that he promised ity would be with me thursday( same guy i spoke to all the time) He denied all of it saying he worked with the company for 7 years and would never say anything like that. Anyway, I said I would contact the magazines to say what a shoddy service they provide. The guy at empire said they had thousands of happy customers, so why do i get shoddy service?, and doing so would be a waste of my time. I cancelled my order even though they made quite a bit of interest on my money. I got one from Audio T (ex demo, and £150 more, but still get what i want. The internet may be cheap , but do you really get good service as well.