Want PAC code - are Orange talking rubbish?

wyerd

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My son has a PAYG Blackberry on Orange and I want to move him to Giffgaff. He called them to get the PAC code and they said it's unregistered. What are they talking about as he's been using it for months and tops it up every month.

Are they talking rubbish to keep him on their network?

Thanks.
 
I'm guessing he's never called them to register the sim?
i.e. give them his name, address ect and set up a password and pin code?

Under the date protection act they can only talk to the registered acc holder and that's the only person that can get the pac code.

He'd need to go through the registration process and after that request the pac.
 
steve1221 said:
I'm guessing he's never called them to register the sim?
i.e. give them his name, address ect and set up a password and pin code?

Under the date protection act they can only talk to the registered acc holder and that's the only person that can get the pac code.

He'd need to go through the registration process and after that request the pac.

Ok. Thanks
 

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