I've been waiting since 12th August for Orange to make the W800i available through their retentions department. I was told it would be available today and have had to ring three times only to finally be told it's no longer going to be launched on 1st September as promised. They now have no idea when it will be available. Could be tommorrow, or it could be in six weeks according to the Orange staff. My cousin works there and he has told me in the past that Orange don't disseminate information very well to their own staff, not to mention the public. He recommended some time ago that I just move to a competitor but I hung on till today hoping the W800i would be available... I've asked Orange to generate another PAC code and I'll probably try another network despite five years decent service (till now) from Orange. The PAC code will be mailed out to me (they couldn't text it!) but till then does anyone have any firm information on when Orange might actually succeed in finally delivering this phone? Thanks in advance. BigLad.