VPN issues

averagedarren

Standard Member
Hi,

I have just installed NordVPN on my XH9505 from the App Store to have a look at the US Netflix as I heard it has a lot more choice than the UK variant. When trying to login or even create an account I am met with the message "Login failed. We hit an authentication error. Please try again." I have tried this several times, even switching off and unplugging the TV but still getting the same message. I was wondering if anyone could help or provide an insight as to why it's not working.

Thanks.
 

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Mallett94

Distinguished Member
Hi,

I have just installed NordVPN on my XH9505 from the App Store to have a look at the US Netflix as I heard it has a lot more choice than the UK variant. When trying to login or even create an account I am met with the message "Login failed. We hit an authentication error. Please try again." I have tried this several times, even switching off and unplugging the TV but still getting the same message. I was wondering if anyone could help or provide an insight as to why it's not working.

Thanks.
Netflix are Geoblocking this attempted circumvention.
 

matthewricha

Well-known Member
Hi I am trying to do similar with HBO Max. I've installed NordVPN on my A1 and successfully set up a VPN. I also created a google account for America and was able to download and signup to HBO Max on my android phone. However even after swapping google accounts on the TV, google play will not show US apps. Anyone got any ideas?
 

Palexr

Active Member
Hmmm, logged in to Netflix USA here via Nordvpn. Got the email from them telling me there is a new login from New York.

So it doesn't look like it is geo-blocking, I can play USA only Music Pizza for example?
 
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matthewricha

Well-known Member
Yeah i think my new 2nd Google account reverted to UK for some reason. Will try sideloading the app
 

matthewricha

Well-known Member
The thing that fixed it for me was changing from NordVpn to Surfshark, works a treat now.
 

matthewricha

Well-known Member
Oh and split tunnelling! I.e. only selecting American apps to route via the VPN. Others will be outside the VPN tunnel.
 

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