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VPL HS20 - Panic - 1st night and its not working

Discussion in 'Projectors, Screens & Video Processors' started by nunew33, Dec 8, 2004.

  1. nunew33

    nunew33
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    Just got a new VPLHS20

    1st 2 attempts and got the fan light flashing suggeesting fan not working


    Then next few attempts start with blue screem which develops vertical lines that partially fade to white screen, no buttons other than off work.

    Is there anything i can do other than send it back!
     
  2. Boris Blank

    Boris Blank
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    Try unplugging it from the mains for a few minutes and see if that cures it.
    Paul
     
  3. nunew33

    nunew33
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    I Tried that :(
     
  4. nunew33

    nunew33
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    1 year on 2 repairs later still same problem. In one year weve watched 4 films. This projector is a lemon as well as being out of warrantly. £1500 of a charities money down the drain. Lucky we have a trusty 5 year old low res, low tech Projector in backup

    Lets just hope the extended warranty is worth its price.

    heres one person turning Anti Sony!
     
  5. Mr.D

    Mr.D
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    Why on earth didn't you ask for a replacement?
    Forget the warranty period the thing has never worked and as such was incapable of the purpose it was sold for.

    Demand a replacement or a full refund. If necessary take it to the small claims court . I bet they won't even contest it.

    No offence mate but if you let people take the mickey they will.
     
  6. JorisS

    JorisS
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    Agreed... a machine not working when coming new out of the box would make me demand a new on the spot, up to them to fix it or not. Not in the very least something YOU as a consumer are supposed to suffer for...

    Do as Mr. D suggests, as the amount is high enough to be bothered imho. No way I'd let it go at this!
     

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