Question Volume problem with anything through Sky box

Discussion in 'Soundbars, Soundplates & Soundbases' started by Crabbegom, Jul 26, 2018.

  1. Crabbegom

    Crabbegom
    Standard Member

    Joined:
    Jul 9, 2010
    Messages:
    34
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    6
    Location:
    Melksham. Wilts
    Ratings:
    +0
    I have a Samsung TV UE40H6670 and have just added a Samsung soundBar HW-MS650.
    When listening to TV through the Sky box the sound is much lower and i need to up the volume to 100 to hear it properly, ( Would add I am a little hard of hearing) but switching to and streaming a film though the internet it is extremely loud and i have to reduce volume back to about 30, Freeview
    TV programs are also very good as is Bluetooth. Can you explain the reason for this as the sounder is no better than the TV on its own when using the Sky Box.
     
  2. JayCee

    JayCee
    Distinguished Member

    Joined:
    Jan 20, 2004
    Messages:
    23,988
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    Lanarkshire
    Ratings:
    +2,614
    How do you have the Sky box connected to the TV and Soundbar?
     
  3. Crabbegom

    Crabbegom
    Standard Member

    Joined:
    Jul 9, 2010
    Messages:
    34
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    6
    Location:
    Melksham. Wilts
    Ratings:
    +0
    The Sky box is connected to Tv with a HDMI cable as it always has, and the TV is connect directly to the soundBar with an optical cable
     
  4. Joe Fernand

    Joe Fernand
    Distinguished Member AVForums Sponsor

    Joined:
    Jan 20, 2002
    Messages:
    28,916
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    The Borders
    Ratings:
    +3,569
    Step 1 - lower the Soundbar Volume to 30 (before you make any other changes).

    Step 2 - ensure the SKY HDMI Audio is set to Normal or Stereo, the HDMI Input on your TV likely does not support DD.

    Joe
     

Share This Page

Loading...