aet3
Established Member
Good afternoon,
Please bear with me as my computer knowledge is limited.
My elderly brother bought a Laptop 2 years ago.
He only uses it for purchasing on the internet, emails and writing letters etc.
He has only downloaded and installed Windows Update and Norton 360 updates over this period.
Yesterday, a Norton update message came through, which downloaded OK, but when it got to "install" etc, a message appeared;
"Cannot continue, disc full".
When I got him to check the Vista C drive - it showed 209MB Used and only 55GB Free.
I assume that his hard drive must have been far larger (estimated due to age of computer 500GB).
Can anyone suggest what has happened please.
Also, is there anything he can do ??
Your help would be greatly appreciated.
Thank You.
Please bear with me as my computer knowledge is limited.
My elderly brother bought a Laptop 2 years ago.
He only uses it for purchasing on the internet, emails and writing letters etc.
He has only downloaded and installed Windows Update and Norton 360 updates over this period.
Yesterday, a Norton update message came through, which downloaded OK, but when it got to "install" etc, a message appeared;
"Cannot continue, disc full".
When I got him to check the Vista C drive - it showed 209MB Used and only 55GB Free.
I assume that his hard drive must have been far larger (estimated due to age of computer 500GB).
Can anyone suggest what has happened please.
Also, is there anything he can do ??
Your help would be greatly appreciated.
Thank You.