Visonic Powermaster GT64 and powerlink 3 module

cc1970

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Hi
Looking for advice on how to get the Powerlink 3 module recognised by the Powermaster panel. I recently purchased this alarm and had a powerlink module recognised and seen in the diagnostics menu. I did a reset of the alarm as I forgot the master code and then the module could not be detected. The company sent out a replacment but that also is not being detected. The alarm is new and works as it should but the router does not see it and there are no activity LED on router port.

Thanks
cc1970
 

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