Virus has disabled Microsoft Windows Essentials, please help.

brad123

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A Virus has disabled Microsoft Windows Essentials, it wont load and scan to remove it, just searching the net now for an answer, just wondered if anyone any ideas.

Thanks
 
ok Ive spent 2 days scanning with various things, some have found things and removed them, MSE still would not work, or uninstall, or install new one. So I tried te boot from cd defender thing from Microsoft and still error code.

Anyhow used a tool from Microsoft called fit it and that's uninstalled MSE so ive managed to install MSE now and run it.

Thing is im still unsure if the virus is there or not.

Kaspersky seemed to find a lot of stuff saying quite severe, im now wondering what to do.
 
ok Ive spent 2 days scanning with various things, some have found things and removed them, MSE still would not work, or uninstall, or install new one. So I tried te boot from cd defender thing from Microsoft and still error code.

Anyhow used a tool from Microsoft called fit it and that's uninstalled MSE so ive managed to install MSE now and run it.

Thing is im still unsure if the virus is there or not.

Kaspersky seemed to find a lot of stuff saying quite severe, im now wondering what to do.
Okay, but did you run malwarebytes?
 
Yes didn't find anything.


Hi brad, well just for peace of mind download Norton Power Eraser, if there is anything still there it will find it. You do not have to be a Norton user to use this. This free tool does a system reboot and performs a deep root scan, if anything is still there it will remove it.

Free Virus Removal | Norton Power Eraser
 

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