Erabus
Standard Member
Recently Virgin Mobile changed to Vodaphone, which has resulted with either no signal or 1 bar on my phone, It`s now useless
So I signed up with EE with excellent reception.
I have been trying to get a PAC code from Virgin Mobile for the last 5 days. They admit thay have an IT problem and it will be resolved as quickly as possible
I have tried every day to chase this code with no success
Today Vigin informed me "They are still within the timescale for issuing a PAC"
I have searched the OFCOM site for a precise quote on "how much time does it take to issue a PAC", but I can find nothing
I need something to quote Virgin to act as leverage as my patience is exhausted
I just read on the Virgin web site No of Complaints from 1/1/21 to 30/6/21 = 6009
So I signed up with EE with excellent reception.
I have been trying to get a PAC code from Virgin Mobile for the last 5 days. They admit thay have an IT problem and it will be resolved as quickly as possible
I have tried every day to chase this code with no success
Today Vigin informed me "They are still within the timescale for issuing a PAC"
I have searched the OFCOM site for a precise quote on "how much time does it take to issue a PAC", but I can find nothing
I need something to quote Virgin to act as leverage as my patience is exhausted
I just read on the Virgin web site No of Complaints from 1/1/21 to 30/6/21 = 6009
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