Virgin media's Hub 5.

[the porter]

Thanks engineer came out and offered to fit a hub 3 back in so accepted as he was kind off suggesting I did. So we will see

That seams to be what everyone is doing how embarrassing by vm it really is

 

[HMHB]

The other thing people are doing is to put the hub into modem mode and purchase their own router

 

[MarkyPancake]

Isn't the Hub 5 still in its trial phase and not general release yet?

 

[kbfern]

The other thing people are doing is to put the hub into modem mode and purchase their own router

That's what I did and bought the Amazon eero system and it works faultlessly all through the house and out in the garden and all up the drive.

 

[HMHB]

Isn't the Hub 5 still in its trial phase and not general release yet?

Yes i believe you are correct although Virgin are not being up front about that fact when they offer the “upgrade” to hub5

 

[the porter]

Isn't the Hub 5 still in its trial phase and not general release yet?

Yeah it was realised last October and now it’s may and still doesn’t work with pods and the app and load of other problems

 

[ChuckMountain]

The hub 4 I didn’t think worked with the app either…

 

[the porter]

The hub 4 I didn’t think worked with the app either…

It doesn’t nope

 

[dts]

It doesn’t nope

The Hub 4 does work with the virgin connect app...its just the 5 that doesn't at the moment.

I've got the hub 5,but purchased the Decco x60 and its works flawlessly.(most of my equipment is hardwired vis ethernet) but on wi-fi for the ring doorbell and phones/tablets.

 

[the porter]

The Hub 4 does work with the virgin connect app...its just the 5 that doesn't at the moment.

I've got the hub 5,but purchased the Decco x60 and its works flawlessly.(most of my equipment is hardwired vis ethernet) but on wi-fi for the ring doorbell and phones/tablets.

You sure

 

[dts]

Yep says it works with the hub 4.

 

[ChuckMountain]

Yep says it works with the hub 4.

But that would contradict what @the porter has shown with the app and what I thought. Where does it say? Do you have it working yourself as I have found VM take forever\don't bother sometimes updating apps.

 

[the porter]

Yep says it works with the hub 4.

It doesn’t say that I have hub 4 and it doesn’t work

 

[Zarf2007]

This is what really annoys me about virgin, you have 1gig customers who could benefit from the hub5 (I would put it in modem mode, don’t care about voip phone or wireless extenders as don’t need them) and cannot get it due to these idiotic restrictions yet they are giving it to 300mbps customers who don’t need it ***!

I have an ASUS AX89X router which as 10Gbps WAN and LAN connections so will work the 2.5Gbps port on the hub5 nicely. The 10Gbps LAN port connects to one of these:

Amazon product

I then have my consoles/streamers hard wired to the zyxel and the 2 x 2.5Gbps ports connected to my QNAP NAS (load balanced connections with SSD cache).

Surely it would make sense for virgin to let people opt to take the hub5! Like everything they do its always a fudgeup.