andyrs2000
Established Member
Good evening,
Due to a change in circumstances , we are having to cut back so the first port of call was to virgin media. I have been with them for about 5 months and pay just over £100 a month. Ideally i would like to go to the basic package for tv , internet and telephone. I was speaking on web chat to them and they offered to drop it to there basic services for £45 which sounded ok. BUT they said i would have to sign another 12 month contract which i really dont want to. Is this right , cant i lower my package and see out my contract ?
Due to a change in circumstances , we are having to cut back so the first port of call was to virgin media. I have been with them for about 5 months and pay just over £100 a month. Ideally i would like to go to the basic package for tv , internet and telephone. I was speaking on web chat to them and they offered to drop it to there basic services for £45 which sounded ok. BUT they said i would have to sign another 12 month contract which i really dont want to. Is this right , cant i lower my package and see out my contract ?