Virgin Media Broadband package change - M to L


Standard Member
Hi everybody, new person here!

I seem to have an increasing number of devices connecting to my wireless router (2 desktops pcs, 2 playstation 3s and a laptop!). I've decided that I need to upgrade my broadband package from M to L as when all of them are on and using the internet the connection is very poor. 2meg being shared between 5 isn't very speedy!

I just have 1 simple question before I make the phone call. I have the old ntl branded ambit 200 modem, which the virgin website says is capable of handling the 10meg connection. Does this mean that virgin will simple up my connection remotely with no changes to be done, or am I going to require extra installation etc?

Thank you,



Distinguished Member
If your modem can cope with it then they will just change your speed to 10Mb and within a few hours it should have changed at your end. Nothing else should be required, except perhaps a modem reboot if you don't see the higher speed within an hour or 2.

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