Virgin - cancel order

Discussion in 'Blu-ray & DVD discs' started by raigraphixs, Sep 20, 2007.

  1. raigraphixs

    raigraphixs
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    Hi,

    virgin megastore online.

    I know i can ring them up, dont seem to be a way to cancel order online via the account. Reason i ask, when i did a copy and paste of the details,
    so i got them handy for the call, a cancel text line was pasted, have they removed the option and hidden the text?.

    How are they like for phone cancellations?, straight foward, my order has been sitting in progress for 5 days, when site stated in stock & despatch in 24hrs. :thumbsdow


    i cant even log in sometimes, im using the right user/pw, its rubbish. Now its locked me out:D, i just will cancel via phone, stupid site.





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  2. raigraphixs

    raigraphixs
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    if your going to order of virgin online;

    ok i cant get through the on the phone, it just rings!!! :mad:, looks like virgin is now taken over/called xabi or similar. could explain the problems, on their web policy it says you can cancel online, can someone check if they have an order this is possible?



    Case Closed. I got a refund.
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