Same here in Glasgow G73 and I lost broadband as well, as did my next door neighbour. On driving round to my brother's, a few streets away, I saw a VM van in the street beside one of their boxes, with the doors open and the engineer working away. At my brother's, he had the same loss of TV and broadband but within 10 mins of me arriving, I noticed the TV had come back and the broadband as well. This despite me phoning both TV and broadband tech support who promise to refund my costs since they acknowledge it appeared to be a cable modem fault since they were unaware of any network issues in my area. Funny how both seemed to go off and back on at the same time - yeh. Of course, they wouldn't acknowledge or take on board that loss of my TV, and my and my neighbour's broadband had anything to do with each other! Now I'll have to remember to endure the long phone call back to VM to cancel the engineer's visit next Tue (yes, 4 days away) and avoid the £10 fine they claim they'll impose if I'm not in when the engineer calls, since I expect everything is back to normal at home.
They do customer support really well, don't VM?
PS Any idea what the V+ updates were for?